Clearance ItemsShopping CartMy AccountOrder StatusContact UsHelpA Safer Life Starts Here(R)Toll Free: 877-358-0900
for Customer Service
Safe Home Products Inc
Shopping Cart:
Now in your cart Cart empty
Safe Home® Solutions:
Air Purifiers
Automatic Pill Dispensers
Child Safety
Easy House Cleaning
Emergency Preparedness
Home Healthcare
Home Protection
Pest Control
Pet Training
Relief Bands
 
Need advice on home safety? Ask our president.
Q: Install Fire Retardent, UV Protected Safety Edge Cushion and Wall Pad to Safety Proof a Warehouse
Click for Answer
See more Questions
Contact Me
Focus on your home and safety. Take time to take the following safety quiz:

For people suffering from asthmatic symptoms:
Q: How much do you know about the
dangers of odors in confined spaces?
To know answer
click here..
  Safe Home Products' Ordering Options
Click on a link below for answers to frequently asked questions:
 
Accepted Payment Methods
 
Safe Home Products supports payment by Credit Card, PayPal, Google Checkout, Check, Money Order, or Wire Transfer.

To protect our customers and ourselves, we may request additional information to verify any order, and we may cancel orders if we suspect fraud. We actively report fraudulent order attempts to the appropriate legal authorities.
Back to the Top
 
 
Order process for USA-based Credit Cards
 
Safe Home Products' (SSL) on-line ordering process uses the latest technologies to protect your identity and your credit card information.
You may complete a credit card order with the following steps.
  • Complete shopping by adding products into our shopping cart.

  • Enter ship to zipcode.

  • Choose shipping method. Allow time for recalculation of shipping costs

  • Click on 'Checkout' if you are finished shopping. Or 'Continue Shopping' if you are not done.

  • New Customers:

    First, Complete Customer Information Using Your Billing Address (Address Where You Receive Your Credit Card Statement). Data must match data on file with your bank for order to process.

    Second,Create an Account with Log-In and Password if You Want Auto Fill for Personal Data for Future Orders, to Save Your Shopping Cart, or to Subscribe to Our Newletter.

  • Enter 'ship to' information if different from 'bill to.'

  • Respond to requests for saving details, receiving special e-mail notices, and how you heard about us.

  • Enter special instructions in comment section.

  • Click on 'Checkout.'

  • On this screen, review information you've entered. Go back to previous screen to correct errors.

  • Enter credit card numbers and expiration date without slashes, dashes or spaces. Enter Card Security Code.

    Click Check Out Once More.

  • A numbered sales order with list of purchases appears on your screen. Your credit card was accepted for payment. NOTE: An IP number in the lower left part of the page is NOT confirmation that your order processed. The confirmation page is clearly titled "SALES ORDER".

  • Sales Order Number is Generated after Credit Card has Funds Authorized And the Address, Zipcode, and Card Security Code Match Those on File with the Credit Card Company.
Back to the Top
 
 
Order process for non-USA Credit Cards
 
Important Note: Our credit card processor uses an Address Verification System (AVS) to prevent fraud. This can create difficulties for some non-U.S. cards whereby your order may be declined but your credit card funds may be unavailable for several days.  If you are not sure if your bank supports AVS, please use PayPal or Google Checkout, or contact us directly. If your credit card meets the AVS requirements, you may complete an order for non-USA based credit cards by using the following steps:
  • Complete shopping by adding products into our shopping cart.

  • Enter ship to country.

  • Choose shipping method. Note: All Canadian orders, Including Global Express Mail, Must Be Delivered to a Street Address.

  • Click on 'Checkout' if you are finished shopping. Or 'Continue Shopping' if you are not done.

  • New Customers:

    First, Complete Customer Information Using Your Billing Address (Address Where You Receive Your Credit Card Statement). Data must match data on file with your bank for order to process.

    Second,Create an Account with Log-In and Password if You Want Auto Fill for Personal Data for Future Orders, to Save Your Shopping Cart, or to Subscribe to Our Newletter.

  • Enter 'ship to' information if different from 'bill to.' Note: Ship to Address Must be On File with your Credit Card company as an Alternate Ship to Address.

  • Respond to requests for saving details, receiving special e-mail notices, and how you heard about us.

  • Enter special instructions in comment section.

  • Click on 'Checkout.'

  • On this screen, review information you've entered. Go back to previous screen to correct errors.

  • Enter credit card numbers and expiration date without slashes, dashes or spaces. Enter Card Security Code.

    Click Check Out Once More.

  • A numbered sales order with list of purchases appears on your screen. Your credit card was accepted for payment. NOTE: An IP number in the lower left part of the page is NOT confirmation that your order processed. The confirmation page is clearly titled "SALES ORDER".

  • Sales Order Number is Generated after Credit Card has Funds Authorized And the Address, Zipcode, and Card Security Code Match Those on File with the Credit Card Company.
Back to the Top
 
 
How is my credit card processed?
 
  • Authorize.net's secure site encrypts credit or debit card numbers you enter and transmits them to the card issuing bank or credit union for funds' authorizations. The issuing bank transmits this information directly to Authorize.net, our credit card processor. A card authorization means funds are withheld from your credit line to pay for your purchase.

  • Authorize.net compares the billing address and card security code on file with your credit card issuer to your entries on the shopping cart.

  • If the address, zipcode, and card code match, Authorize.net processes the charge for settlement and a sales order with sales order number is generated. After approval of your charge, a second e-mail is ssen to you. This signals completion of the purchasing process. Your order is then processed and shipped.
Back to the Top
 
 
What can I do if my Credit Card is Rejected
 
If your credit card is rejected, you may do one of the following to complete your order.
  • by Phone Phone us between 8:30 a.m. and 5 p.m. Monday through Friday. Our number is (319) 358-0900 if you are not in the USA. (Tollfree in the USA: 877-358-0900 .) We can take your order by phone. Depending upon the purchase amount, we may require proof of card possession and ownership. We ask you to fax the top of a statement, the front of the credit card, and the back of the credit card to 319-358-0901. We can remove the address match requirement briefly so your card will process.

  • by Fax Fax a copy of a completed (typed) order form to 319-358-0901. Include credit card numbers and, if possible, proof of ownership stated above. We can remove the address match requirement for this transaction.
Back to the Top
 
 
What if I Press Checkout More Than Once After I Enter Credit Card Data?
 
Our system attempts to prevent multiple orders. However, multiple orders on occasion could be generated if you press checkout more than once. If you have any questions about the status of your order, please call us and email us. Occasionally, customers do want multiple duplicate orders. Our policy is to cancel duplicate orders before the charges are processed if we cannot reach the customer. Duplicate orders placed on week-ends sometimes are not cancelled before they process. In those cases, the card will be refunded for a cancelled duplicate order.
Back to the Top
 
 
How to Pay By Check, Money Order, or Purchase Order
 
  • If you are outside the USA, contact us with name, complete physical address, phone number, product names, quantities, and preferred method of shipment. You will receive an accurate shipping quotation. We accept only Bank Wire Transfer in US Dollars for larger orders. Otherwise we accept Money Orders in US Dollars.

  • If you are in the USA and an individual, we prefer e-mail or fax requests with your name, complete address, phone number, product names, quantities and shipment preferences. We'll e-mail or fax you a quotation with shipping costs, taxes if applicable,and cost of products so you can send a check or money order.

  • If you are in the USA and a business, medical facility, governmental agency, etc., we prefer that you e-mail or fax your request for an estimate with your name, company name, bill to and ship to addresses, phone and fax numbers, product names, quantities and shipping preferences. We'll send an estimate and phone you to discuss your request. Purchase orders are accepted on a case by case basis. Payment options can include pre-payment by check or bank wire transfer or terms with approved credit.

  • For individuals or businesses using credit or debit cards: Complete the order page. Press check-out button. Insert credit or debit card information. Print this page. Do not click again. Sign the print-out with all information including credit card information. Make sure your telephone number and e-mail address are shown. Fax these pages to us at 319-358-0901. We'll phone you to discuss the estimate. We will manually process the charge, e-mail you a confirmation of the order (without credit card data) and promptly process your order.

  • For individuals or businesses wishing to pay by check or money order: Print the Order Page with all item and address information. Attach payment to the printout. Mail your order and payment to:

    Safe Home Products
    3578 Perch Drive SE
    Iowa City, IA  52240
Back to the Top
 
 
How do I Verify Inventory Status?
 
Our web pages show the current inventory status for each item. We do our best to keep information current. Among the messages that may display:
  • Currently In Stock (3/24/2017)
    The item is in stock. In most cases, the item will ship the next business day.

  • Inventory low call 877-358-0900 for availability (3/24/2017)
    Inventory stock is low. The item may be out of stock by the time your order is processed. Telephone or e-mail us to determine if the quantity you want is available. Or place an order. If we cannot ship within 5 business days, we will contact you.

  • Back Ordered, call 877-358-0900 for availability (3/24/2017)
    Item is in a back ordered staus. The item will ship within one business day after inventory is received. If the backordered item does not ship within two weeks, we will contact you.
Thank you for shopping at Safe Home Products.
Back to the Top
 
 
 
If you own a business and your products would be attractive to our customers, send us an e-mail:
sales@SafeHomeProducts.com.
If you know of a quality product that we should consider adding to our store, please contact us at:
sales@safehomeproducts.com.
 
Click to verify BBB accreditation and to see a BBB report. PayPal verified to provide our shoppers with additional choices when they checkout their safety, security, home health and quality of life purchases from Safe Home Products.
Order from Safe Home ™ via our SECURE Shopping Cart
Copyright 1999-2017 Safe Home Products, Inc. All Rights Reserved