Stay informed and in control of vital environmental conditions and processes with the fully-programmable
Sensaphone® Model 800.
PHONETICS, INC.
LIT-0130
SENSAPHONE ®
Model 800
User’s Manual
Version 1.1
PHONETICS, INC.
Sensaphone® Model 800 User’s Manual
Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. PHONETICS, INC. assumes no responsibility for the results of errors beyond its control. PHONETICS, INC. also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual.
Copyright © 2006 by Phonetics, Inc., d.b.a. Sensaphone® First Edition, version 1.1, June, 2006
Written and produced by Phonetics. Inc.
Please address all comments on this publication to:
PHONETICS, INC. 901 Tryens Road Aston, PA 19014 www.sensaphone.com
Sensaphone® is a registered trademark of Phonetics, Inc. Touch-Tone™ is a registered trademark of AT&T.
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IMPORTANT SAFETY INSTRUCTIONS
Your Model 800 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit:
• Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference.
• Read and follow all warning and instruction labels on the product itself.
• To protect the Model 800 from overheating, make sure all openings on the unit are not blocked. Do not place on or near a heat source, such as a radiator or heat register.
• Do not use your Model 800 near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the AC power transformer. If you’re not sure of the type of power supply to your facility, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
• Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.
• Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
• To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone Customer Service, or other approved repair facility, when any service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.
• If anything happens that indicates that your Model 800 is not working properly or has been damaged, unplug it immediately and follow the procedures in Appendix F for having it serviced. Return the unit for servicing under the following conditions:
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Sensaphone® Model 800 User’s Manual
1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been exposed to water.
3. The unit has been dropped, or the cabinet is damaged.
4. The unit doesn’t function normally when you’re following the operating instructions.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
•  Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION
To Reduce the Risk of Fire or Injury to Persons, Read and Follow these Instructions:
1. Use only the following type and size batteries: Alkaline, size C.
2. Do not dispose of the batteries in a fire. The cell may explode. Check with local codes for possible special disposal instructions.
3. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
5. Do not mix old and new batteries in this product.
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FCC Requirements
Part 68: The Sensaphone® Model 800 complies with Part 68 of the FCC rules. On the back of the unit there is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.
The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices that you may connect to your line, you may want to contact your local telephone company to determine the maximum REN for your calling area.
This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
Should the Model 800 cause harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn’t practical, the telephone company may temporarily discontinue service without notice and you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with this equipment, or you need information on obtaining service or repairs, please contact:
PHONETICS, INC.
901 Tryens Road, Aston, PA 19014
610-558-2700 Fax: 610-558-0222
The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
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Sensaphone® Model 800 User’s Manual
Part 15: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
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Canadian Department of Communications Statement
Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, where the company’s inside wiring is associated with a single line, individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100. For the Sensaphone® Model 800, the Load Number is 0.3.
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Sensaphone® Model 800 User’s Manual
1 YEAR LIMITED WARRANTY
PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT.
THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR INSTALLATION AND/OR USE OF THE PRODUCT CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY (HEREINAFTER REFERRED TO AS “LIMITED WARRANTY OR WARRANTY”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS THIS WARRANTY, INCLUDING ANY LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY, THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY.
1.  WARRANTOR : In this Warranty, Warrantor shall mean “Dealer, Distributor, and/or Manufacturer.”
2.  ELEMENTS OF WARRANTY : This Product is warranted to be free from defects in materials and craftsmanship with only the limitations and exclu­sions set out below.
3.  WARRANTY AND REMEDY : One-Year Warranty — In the event that the Product does not conform to this warranty at any time during the time of one year from original purchase, warrantor will repair the defect and return it to you at no charge.
This warranty shall terminate and be of no further effect at the time the product is: (1) damaged by extraneous cause such as fire, water, lightning, etc. or not maintained as reasonable and necessary; or (2) modified; or (3) improperly installed; or (4) misused; or (5) repaired or serviced by someone other than Warrantors’ authorized personnel or someone expressly autho­rized by Warrantor’s to make such service or repairs; (6) used in a manner or purpose for which the product was not intended; or (7) sold by original purchaser.
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LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS, PRODUCT COSTS, LOST REVENUE, BUSINESS INTERRUPTION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE. IN THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE, THEN THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUPTION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES, SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE
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Sensaphone® Model 800 User’s Manual
OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY.
EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING: THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON-INFRINGEMENT AND/OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not be damage to your person or property or business if you use this Product. You should maintain insur­ance coverage sufficient to provide compensation for any loss, damage, or expense that may arise in connection with the use of products or services, even if caused by Warrantors’ negligence. The warrantors assume no liability for installation of the Product and/or interruptions of the service due to strikes, riots, floods, fire, and/or any cause beyond Seller’s control, fur­ther subject to the limitations expressed in any License Agreement or other Agreement provided by Warrantors to purchaser.
The agreement between the Warrantors and the Purchaser, including but not limited to the terms and conditions herein shall not be governed by the Convention for the International Sale of Goods. Where applicable, the Uniform Commercial Code as adopted by the State of Delaware shall apply.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY : In the event that the Product does not conform to this warranty, the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of original purchase.
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5.  LEGAL REMEDIES AND DISCLAIMER : Some jurisdictions may not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemni­fication terms. Thus, the exclusions, indemnification terms and limitations set out above may not apply, or may be limited in their application, to you. If the implied warranties can not be excluded, and the applicable law per­mits limiting the duration of implied warranties, then the implied warranties herein are to be limited to the same duration as the applicable written war­ranty or warranties herein. The warranty or warranties herein may give you specific legal rights that will depend upon the applicable law. You may also have other legal rights depending upon the law in your jurisdiction.
6.  CHOICE OF FORUM AND CHOICE OF LAW : In the event that a dispute arises out of or in connection with this Limited Warranty, then any claims or suits of any kind concerning such disputes shall only and exclu­sively be brought in either the Court of Common Pleas of Delaware County, Pennsylvania or the United States District Court for the Eastern District of Pennsylvania.
Regardless of the place of contracting or performance, this Limited Warranty and all questions relating to its validity, interpretation, perfor­mance and enforcement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to the principles of conflicts of law.
Effective date 05/01/2004
PHONETICS, INC. d.b.a. SENSAPHONE
901 Tryens Road
Aston, PA 19014
Phone: 610.558.2700 Fax: 610.558.0222
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Sensaphone® Model 800 User’s Manual
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TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ..... iii
FCC Requirements .................................. v
Canadian Department of Communications Statement ......... vii
1 YEAR LIMITED WARRANTY .................... viii
Chapter 1: Introduction ................... 18
Layout ........................................... 20
1. Programming Keypad         ......................... 20
2. Power Jack ...................................... 20
3. Phone Extension Jack ............................. 20
4. Phone Line Jack ................................. 20
5. Speaker ........................................ 20
6. Built in Microphone .............................. 20
7. System on LED .................................. 20
8. Phone-in-use LED ................................ 20
9. Alarm LED ..................................... 20
10. Battery ok LED ................................ 20
11. Battery Compartment ............................ 20
12. Input/Output Wiring Door ......................... 20
LED INDICATORS ................................. 20
Technical Support .................................. 21
Chapter 2: Installation .................... 22
2.1  Operating Environment .......................... 22
2.2  Mounting ..................................... 22
2.3  Power Surge Protection .......................... 23
2.4  Power Supply and Battery Backup ................. 23
2.5  Starting the Model 800 ........................... 24
2.6  Run Mode and Standby Mode ..................... 24
2.7  Telephone Line ................................. 25
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2.8  The Microphone ................................ 26
2.9  Alert Zones .................................... 27
2.10  Installing the Sensor ............................ 28
2.11  Multiple Sensors ............................... 29
2.12  Outdoor Wiring ............................... 30
2.13  Disconnecting the Model 800 for Storage or Seasonal Use.. ................................ 31
Chapter 3: Quick Start .................... 32
3.1  The Local Keypad .............................. 32
3.2  Preparation for Programming ...................... 32
3.3  Quick-Start Programming Steps ................... 33
Step 1: Set Configuration of Zones ....................... 33
Step 2: Set the ID Number .............................. 34
Step 3: Set Dial-Out Telephone Numbers ................. 34
Step 4: Set Temperature Limits .......................... 35
3.4  Summary of the Alarm Dial-Out Process ............ 38
Chapter 4: Communications Programming . . .40
4.1 VOICE MESSAGES ............................. 40
4.2  The Unit ID Number ............................ 43
4.2.1  Programming the ID Number ....................... 44
4.2.2  Interrogating the ID Number ....................... 44
4.3  Dial-out Telephone Numbers ...................... 45
4.3.1  Programming Dial-out Telephone Numbers ............ 45
4.3.2  Interrogating a Dial-out Telephone Number ........... 46
4.3.3  Erasing a Telephone Number ....................... 46
4.4  Tone or Pulse Dialing ........................... 47
4.5  Special Dialing ................................. 47
4.5.1  Special Dialing Keys .............................. 48
4.5.2  Incorporating a Pause ............................. 50
4.5.3  Incorporating a Pound (#) or Star (*) ................. 51
4.5.4  Special Dialing to a Beeper or Pager ................. 52
4.6  Rings Until Answer ............................. 53
4.6.1 Programming Rings Until Answer ................... 53
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4.6.2 Interrogating Rings Until Answer .................... 54
4.7    TAD (Telephone Answering Device) .............. 54
4.7.1 TAD Enable/Disable .............................. 54
4.7.2 Using the TAD Feature ............................ 55
4.7.3 No TAD In Use .................................. 56
4.8  Listen-in Time ................................. 56
4.8.1  Programming the Listen-in Time .................... 56
4.8.2  Interrogating the Listen-in Time ..................... 57
4.9  Call Delay ..................................... 57
4.9.1  Programming the Call Delay ....................... 57
4.9.2  Interrogating Call Delay ........................... 58
4.10  Local Voice Mute .............................. 58
4.10.1 Enable/Disable Local Voice Mute .................. 59
4.11  Voice Repetitions .............................. 59
4.11.1  Programming Voice Repetitions .................... 59
4.11.2  Interrogating Voice Repetitions .................... 60
4.12  Intercall Time ................................. 60
4.12.1  Programming Intercall Time ....................... 60
4.12.2  Interrogating Intercall Time ....................... 60
4.13  Maximum Number of Calls (Max Calls) ............ 62
4.13.1  Programming Max Calls .......................... 62
4.13.2  Interrogating Max Calls .......................... 63
4.14  The Clock .................................... 63
4.14.1  Setting the Clock ................................ 64
4.14.2  Interrogating fo the Current Time ................... 65
4.15  The Security Code ............................. 65
4.15.1  Locking the Keypad ............................. 65
4.15.2  Unlocking the Keypad ........................... 65
Chapter 5: Alarm Programming ............ 68
5.1    Zone Configuration ............................. 68
5.1.1  Programming Zone Configuration ................... 69
5.1.2  Interrogating Zone Configuration .................... 70
5.2  Enable/Disable Zones ............................ 70
5.2.1  Changing Enabled/Disabled Zone Status .............. 70
5.2.2  Verifying Enabled/Disabled Zone Status ............. 70
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5.3    Zone Recognition Time ......................... 71
5.3.1  Programming Zone Recognition Time ................ 71
5.3.2  Interrogating Zone Recognition Time ................ 73
5.4     Establishing High and Low Temperature Limits ..... 73
5.4.1  Programming Temperature Limits for a Selected Zone ....... 73
5.4.2  Disabling Alarm Response to High or Low Temperature . 75
5.4.3  Interrogating High and Low Temperature Limits ....... 75
5.5  Temperature Scale .............................. 76
5.6  Temperature Calibration ......................... 76
5.6.1  Programming Temperature Calibration ............... 76
5.6.2  Interrogating Temperature Calibration ................ 77
5.8  AC Power Monitoring Enable/Disable .............. 78
5.8.1  Enabling/Disabling the AC Power Alarm ............. 79
5.9    AC Power Failure Recognition Time ............... 79
5.9.2  Interrogating Power Failure Recognition Time ......... 80
5.10    Sound Alarm Monitoring ....................... 81
5.10.1  Programming Sound Alarm Sensitivity .............. 81
5.10.2  Interrogating Sound Sensitivity .................... 82
5.10.3  Programming High Sound Alarm Recognition Time ...... 82
5.10.4  Interrogating High Sound Alarm Recognition Time ....... 83
5.11 High Sound Alarm Enable/Disable ................. 83
5.11.1 Changing Enabled/Disabled High Sound Alarm ....... 84
5.12    Exit Delay ................................... 84
Chapter 6: Acknowledgment, Status Report & Remote Access ............................. 86
6.1  Alarm Acknowledgment ......................... 86
6.1.1  Local Acknowledgment ........................... 86
6.1.2  Touch-Tone™ Acknowledgment .................... 86
6.1.3  Callback Acknowledgment ......................... 87
6.2    Status Report .................................. 88
6.2.1  Example: Status Report, No Alarms .................. 89
6.2.2  Example: Status Report, Existing Alarms ............. 90
6.2.3  Example: Status Report, Disabled Zones .............. 91
6.2.4  Battery Condition ................................ 92
6.2.5  Remote Access by Touch-Tone™ Telephone .......... 92
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Chapter 7: Operation ..................... 96
7.1  Alarm Detection, Dial-out and Acknowledgment ...... 96
7.2  Example: A Dial-out Telephone Call .............. 101
Chapter 8: Controlling the Output ............ 102
8.1 Output Modes ............................... 102
8.1.2 To play back the programmed Output Mode ...... 104
8.2 Switching The Output Using The Keypad ........... 105
8.2.1 Switching the Output Over the Phone ........... 105
8.3 Typical Applications ............................ 105
8.3.1 Single Thermostat Control ................... 106
8.3.2 Dual Thermostat Control ..................... 109
8.3.3 Controlling Lights Or Other Devices ............ 110
Appendix A: Weekly Testing Procedure .......... 112
Appendix B: Troubleshooting ................. 114
Appendix C: 800 QUICK REFERENCE ......... 124
Appendix D: Accessories ...................... 128
Appendix E: Specifications .................... 130
Appendix F: Returning the Unit for Repair ........ 132
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Chapter 1: Introduction
The Sensaphone® Model 800 is a fully-programmable, environmental monitoring system that offers extensive on-site and remote monitoring capability to small businesses, private homes, farms, greenhouses, computer rooms, and remote facilities. Designed for desktop or wall mounting, the Model 800 is simple to install, program and operate; no changes to standard electrical or telephone service are required. When connected to a telephone line, it will respond to an alarm by dialing up to four separate telephone numbers. When the call is answered, an “Alert Condition” message is delivered in user recordable voice.
The Model 800 features built-in sensors to monitor a variety of conditions:
• High sound level
• AC electric power failure
• Battery backup
• Temperature*
*Note: While technically not a “built-in” sensor, tem­perature is factory installed on zone 1.
The 800 is equipped with 8 alert zones. Additional sensors* can be added to extend monitoring capabilities to include:
• Intrusion or unauthorized entry
• Water leaks and seepage
• Temperature
•  Humidity
• Equipment operation
• Many other conditions that may require unique monitoring solutions
• Refer to Appendix D for information on additional sensors (available separately from Sensaphone) best suited to your application.
The status of each monitored condition is readily obtained at the unit’s installation site, or remotely by telephone. At the close of every Status Report, time is provided for listening to on-site sounds.
To ensure reliable operation, the Model 800 features power backup capability; in the event of AC power failure, six C-cell
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Sensaphone® Model 800 User’s Manual
alkaline batteries (not included) will continue to power the unit for approximately 24 hours.
Feature Summary
The Sensaphone 800 includes the following features:
• Four zones configurable as temperature or dry contact
• Each zone can be individually enabled or disabled
• Fully automatic input configuration
• Temperature sensor included on zone #1
• Calibration for each zone
• Power monitor
• High sound-level monitor
• User-recordable voice messages
• Dial out to four telephone numbers
• Alarm dial out via voice and numeric pager
• Microphone for onsite listen-in
• Built-in line seizure
• Relay output (manual or automatic control)
• Four status LEDs
• Surge protection on all zones, telephone line, and power supply
• 24 hour battery backup (batteries not included)
• Wall or desktop installation
About This Manual
This manual comprises the instructions and commands for installing and operating the Model 800. The Quick Start chapter is included to speed understanding of programming and operation. Communication and Alarm Programming chapters demonstrate step-by-step methods for utilizing the full range of available features. The Troubleshooting chapter provides assistance in the event that problems are encountered.
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Layout
2 ( 3 )( 4 )
( 5 )
1. Programming Keypad
2. Power Jack
3. Phone Extension Jack
4. Phone Line Jack
5. Speaker
6. Built in Microphone
7. System on LED
8. Phone-in-use LED
9. Alarm LED
10. Battery OK LED
11. Battery Compartment
12. Input/Output Wiring Door
6
11
LED INDICATORS
The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.
System On
LED Off: Unit is off
LED On: Unit is in Run mode
LED Blinking: Unit is in Standby mode
Phone-In-Use
LED On: The unit or some other device is communicating on the phone line
LED Off: Phone line is not in use
LED Blinking: No telephone service detected
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Alarm
LED Off: No alarms exist
LED Blinking: Unacknowledged alarm exists
LED On: Acknowledged alarm exists
Battery OK
LED On: Battery condition good
LED Blinking: Battery condition low
LED Off: No battery/critically low battery condition
Technical Support
If any questions arise upon installation or operation of the Model 800, please contact the Sensaphone Technical Service Department at the number shown below, and have the following information:
• Date of Purchase _______________
• Serial number of your Model 800 _________________
Technical Support is available from 8:00AM to 5:00PM EST. You may also email us at support@sensaphone.com .
Phonetics, Inc. 901 Tryens Road Aston, PA 19014
610-558-2700
Fax: 610-558-0222
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Chapter 2: Installation
Correctly installing the Model 800 will ensure proper functioning of the unit. Please read the entire chapter before starting the installation process.
Within the packaging will be a Warranty Registration Card. Please take the time to fill this out and mail. The One Year Limited Warranty is explained in the front of this manual.
2.1 Operating Environment
The Model 800 should be installed and operated in a clean, dry area that provides space for wiring sensors to the screw terminals, near an AC power source and telephone line. Operating temperature ranges from 32° Fahrenheit (0° Celsius) to +122° Fahrenheit (+50° Celsius).
NOTE The Model 800 is a sensitive electronic device. Do not install the Model 800 near strong electrostatic, electromagnetic or radioactive fields. Do not expose to humid environments, fumes, or corrosive vapors.
2.2 Mounting
Flat Mount: Place the Model 800 on top of a desk or other horizontal surface. Wall Mount: Mount on a wall with two flathead screws using the keyholes on the back panel of the unit. Place the flathead screws or bolts 4” apart at the desired height from the floor. Hook the unit over the screws and toward the floor. Refer to Figure 2-1.
(REAR OF UNIT)
Figure 2-1. Wall Mount
22
Sensaphone® Model 800 User’s Manual
2.3 Power Surge Protection
The Model 800 can be damaged by power surges and lightning through the telephone line and the 120 VAC power supply. Although the Model 800 has built-in surge protection, we recommend that additional protection be obtained for the unit and for any electronic equipment that is attached to your power supply and telephone lines. Power surge protection is especially important if you live in a lightning-prone area. The ISOTEL Surge Protector Model IB-4 is available through Sensaphone. See Appendix D.
2.4 Power Supply and Battery Backup
The Model 800 is provided with a DC power transformer that will plug into any standard 120 VAC outlet and a battery backup (batteries not included) that enables the unit to continue functioning if AC power is removed (due to electric power disruption or failure). The Model 800 uses six, C-cell alkaline batteries. Do not use rechargeable batteries. Connect the DC power transformer into the jack on the back of the unit and plug the adapator into a 120VAC outlet
NOTE
Be sure that the DC transformer is plugged into an outlet before installing batteries.
To install the batteries, remove the battery compartment door located on the front of the unit below the keypad. Press down and slide the door away from the unit, align batteries according to the diagram shown in Figure 2-2, and replace the hatch.
c
+
Size
C
[
Size +
C
c
Size C
-
Size
C
]
Size
+
C
]
Size
C
+
]
Figure 2-2. Battery Installation
23
Chapter 2: Installation
2.5   Starting the Model 800
When the DC power transformer is first plugged into the electrical outlet, the Model 800 automatically starts in RUN mode. The System On light will begin to glow. The unit will respond with,“Hello, this is Sensaphone 800.”
2.6   Run Mode and Standby Mode
Pressing the RUN/STANDBY key on the Model 800 keypad will alternately activate or deactivate the unit. If the unit is activated and in RUN mode, the system on light glows steadily. In STANDBY mode, the system on light goes out, but will blink every few seconds to indicate that power is still supplied to the unit.
In RUN mode, the Model 800 is able to receive incoming calls and to dial out automatically in the event of an alarm on one of the monitored conditions. To enter STANDBY mode, press RUN/ STANDBY.
As soon as the Model 800 enters STANDBY mode, it responds with “Goodbye.” The system on light immediately goes out and then resumes with a blink every few seconds. While in STANDBY mode, all functions are disabled, but programmed memory is preserved. Upon exiting STANDBY mode, any currently existing alarms will be announced.
NOTE
STANDBY mode is not equivalent to “power off”—an electrical source, such as the 120 VAC, or the battery backup, continues to provide full power to the unit. If the unit is placed in STANDBY mode, unplugged from the 120 VAC outlet, and placed in storage, the batteries will continue to power the Model 800, discharging until they fail. Consequently, batteries should always be removed from the unit fol­lowing disconnection from any 120 VAC outlet, prior to storage.
Press the RUN/STANDBY key again to return to RUN mode.
Figure 2-3. The RUN/STANDBY Key
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Sensaphone® Model 800 User’s Manual
2.7 Telephone Line
The Model 800 will operate with all standard analog telephone lines that accept pulse or tone dialing. The Model 800 cannot be used on an extension line to dial its own telephone number. Also, it may not be installed on a party line, pay telephone line, or digital telephone system.
Certain private telephone systems and public switching equipment may not accept the Model 800 dialing or may generate an unacceptable ring signal. In those cases, a dedicated line may be required. Consult the supplier of your telephone system if you encounter problems.
If you do not have a modular telephone extension at the Model 800’s location, you must contact your local telephone company to have one installed (there is a charge for this service). If you have four-pin jacks, adapters are available to convert them to the modular plugs. Contact your local telephone company or electronics parts store.
CAUTION
Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet loca­tions. Never touch uninsulated telephone wires or terminals unless the telephone line has been discon­nected at the network interface. Use caution when installing or modifying telephone lines.
To install the telephone line, plug one end of the modular cord into the “line” jack on the back of the model 800 (as shown) and plug the other end into any standard RJ11 phone outlet. Refer to Figure 2-4.
(for modular telephone jack)
(plug into RJ1 jack)
Figure 2-4. Installing the Telephone Line
On the back of the Model 800 is an extra female telephone jack labeled “EXT”. This is provided so that a telephone or other answering device may be used on the same line as the unit.
25
Chapter 2: Installation
(It is not necessary to hook up a telephone for the Model 800 to operate.) This extension jack features Line Seizure which means that it will disconnect the extension jack when the Model 800 needs to make a telephone call. To ensure that the unit has priority over any other device on the line, you must connect all extensions to this jack. (see figure)
On the unit there are two RJ11C phone jacks:
• The RJ11C jack labeled “LINE”is to be connected to the incoming line of your phone service, ahead of all other phones or telephone extensions.
• The RJ11C telephone jack labeled “EXT” is to be connected to all extensions.
2.8 The Microphone
The Model 800 is provided with a built-in microphone which is used to monitor high sound levels produced near the installation site. The sensitivity of the microphone is configurable and will detect a continuous as well as a pulsating alarm. Note that beeping alarms that have a half second or more of silence between beeps will not be detected.
Other programming options that apply to the microphone include setting the length of time before a high sound causes an alarm.
If this sound level exists for 8 consecutive seconds (default) or for the programmed length of time, the Model 800 will dial out with an alarm message.
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Sensaphone® Model 800 User’s Manual
NOTE
The proximity of the audible alarm to the microphone is extremely important.
Normally, the Model 800 and the audible alarm must be in the same room. The maximum distance can vary considerably depending on the alarm, the acoustics, and the size of the room.
During an alarm dial-out, the microphone allows four-second intervals to listen-in to sounds at the Model 800’s location.
When calling for a Status Report, the microphone permits listening to on-site sounds for a programmed time interval.
2.9 Alert Zones
Open the input/output wiring door located above the keypad. The Model 800 can monitor up to 8 zones (represented by the numbered terminal screws shown in Figure 2-5, below).
1            C          2           C          3           C          4
4           C
ZONES
5           C          6           C          7           C          8           C
Figure 2-5. Alert Zones
Zones are configured as either dry contact or temperature. A zone configured as dry contact can be used with any normally open (N.O.) or normally closed (N.C.) device. “Open” refers to an opened circuit path; if conditions cause the circuit to close, an alert condition occurs. “Closed” refers to a continuous circuit path; if a closed circuit is opened, an alert condition occurs. The Model 800 determines the way zones are configured by the type of sensor connected to each alert zone (refer to Chapter 5.)
A zone configured as “temperature” is designed to evaluate a range of settings. The Model 800 will read the temperature at the sensor’s location and compare that value to programmed high and low temperature limits. Temperature zones must be used with Sensaphone’s 2.8K Remote Temperature Sensor or weatherproof sensor.
NOTE
Before wiring, it is advisable to disable the zones to prevent accidentally tripping an alarm. See Chapter 5.
27
Chapter 2: Installation
Important Note regarding Ultra-Low temperature freezers:
If you are connecting the Sensaphone to an ultralow temperature freezer (-80° C) and the freezer is equipped with alarm terminals/ contacts you can connect these directly to one of the zones on your Sensaphone (refer to your freezer owner’s manual for proper connection.
2.10 Installing the Sensor
After you have selected the sensor, loosen the screw of the alert zone and its corresponding common (c). Two wire leads are used to connect any monitoring sensor. Fasten one lead to the numbered screw and the other lead to C. Tighten both screws. If the zone was not disabled, the Model 800 may recite its “Alarm Exists” message as you connect the sensor. If it does, just press ALARM CANCEL to stop it. Re-enable the zone after wiring. Refer to Figures 2-6 and 2-7 for connecting a sensor to an alert zone.
l<5>#@<§>®@©<§>@<II><g><S><!*i>@>®®
1             C           2             C           3             C | 4             c I 5 \ 1
ZONES
3               C
Sensor wired to Alert Input 5
Figure 2-6. Sensor Connected to an Alert Zone
Any sensor can be attached to the Model 800 using 18-26-gauge wire (#22 recommended). The sensor can be several hundred feet from the unit, as long as the total resistance of the circuit is not greater than 50 ohms. Use wire appropriate for the application.
28
Sensaphone® Model 800 User’s Manual
:0iei(Pi0iGieieiQ)i0iei(Di0iQie]
Sensor wired to Alert Input 3
Sensor wired to Alert Input V4
Figure 2-7. Two Sensors Wired to Adjacent Zones
NOTE
Do not use sensors, switches, or relays that supply any voltage or current to the Model 800. Be aware of proximity to other electrical wires or components when placing wires that lead from the sensors to the unit. Avoid running the wires near electrical devices that use high voltage or current, such as motors, heavy machinery, etc. This voltage may be induc­tively coupled into the sensor wiring and could result in damage to the the Model 800’s circuitry. Try to place wires at least 6 inches from other electrical wir­ing or devices.
2.11 Multiple Sensors
The Model 800 may have more than one sensor connected to the same alert zone, as long as the normal condition for each sensor on the same alert zone is identical (either all N.O. or all N.C.). However, only one remote temperature sensor can be used on each zone.
When wiring several normally closed sensors on one zone, they must be connected in series. Connect one lead from the first sensor to the numbered screw of the alert zone. Next, take the other lead from the first sensor and connect it to one lead from the next sensor. Continue connecting sensors end-to-end until you have connected all of your sensors. Take the second lead from the last sensor and connect it to the common screw on the Model 800.
29
Chapter 2: Installation
See Figure 2-8. Multiple N.C. sensors are typically magnetic reed switches to monitor the security of windows and doors.
eiq)i0ieM0i0iepi(DpieM0i0ie]
1             C I 21           C h 3           C I 4           C I 5           C I 6           C I 7           C I 8           C
Multiple normally-closed sensors wired in series (example using Zone 2)
Alert condition occurs when a switch is opened
Figure 2-8. Multiple Normally Closed Sensors
To wire several normally open sensors to one alert zone, connect them in parallel. To do this, take one lead from each sensor and attach it to the numbered terminal. Then, take the second lead from each sensor and attach each to the corresponding common screw. Refer to Figure 2-9.
pi0piera0i0ieiei0i0i©i0i0i©ie]
1           C I 2           C I 3           C I 4           C5 \ C K 6           C I 7           C I 8           C
Alert condition occurs . when a normally open switch closes.
-----------•------------•—
/ /
Figure 2-9. Multiple Normally Open Sensors
2.12 Outdoor Wiring
When wiring sensors outdoors, DO NOT allow exposed wires to run freely in open air; under such conditions, the Model
30
Sensaphone® Model 800 User’s Manual
800 is susceptible to serious damage during a lightning storm. Depending upon the distance outdoor wiring must travel, consideration should be given to the use of shielded wire inside a metal conduit. Both shield and conduit should be connected to an earth ground. This prevents stray voltage from entering the unit.
Model 800
Figure 2-10. Potential Sensor Damage from Stray Electrical
Noise
2.13 Disconnecting the Model 800 for Storage or Seasonal Use.
If you plan to employ the Model 800 as a seasonal “watchdog” for a few months during the year, you must disconnect all wires from the unit completely to avoid damage to the circuitry when the unit is not in use. If the unit is unplugged but left in place with all the sensors still connected, the wires act as antennae that draw in any stray “electrical noise” from such devices as fans, blowers, microwaves, etc.
Additionally, it is important to remove the batteries, or they will discharge until they fail.
Preserve your Model 800 during the off-season, or when not in use:
• Remove the sensor wires at the screw terminals
• Remove the batteries
• Unplug the unit and store in a safe place
31
Chapter 3: Quick Start
This section presents a useful guide for first-time programming of the Model 800. Follow instructions for installation before attempting to program the Model 800. Refer to Chapter 2: Installation.
3.1 The Local Keypad
Programming is accomplished using the local keypad (shown below, Figure 3-1). Notice that a single key has several functions assigned to it; programming results are determined by the order in which keys are pressed.
Individual keystrokes are illustrated to show programming steps in the correct order. If you make a mistake by entering the wrong key, do not press another key until you hear the message “Error 1.” Then, start over with the first key in the programming sequence.
Figure 3-1. The Model 800 Keypad
3.2 Preparation for Programming
Read complete instructions in Chapter 2: Installation, and make sure to follow these three steps first:
1.    Plug the AC adapter into the 120 VAC outlet.
2.    Install the batteries.
3.    Connect the Model 800 to a telephone line.
32
Sensaphone® Model 800 User’s Manual
When these steps are completed, the Model 800 is fully operational and able to monitor temperature, high sound, AC power failure and battery backup condition; it can also be called on the telephone for a Status Report or be used for listening to on-site sounds from any remote location. Now, the unit is ready for programming.
3.3 Quick-Start Programming Steps
Step 1: Set Configuration of Zones
The Model 800 will scan the 8 external zones and determine if they are N.O. (normally open), N.C. (normally closed), or Temperature. If external sensors are added, make sure they are in their normal positions before proceeding—refer to Chapter 5, Section 5.1.
1. Press STANDBY to place the Model 800 in Standby mode.
2.    If you have external sensors available, wire the sensors to the zones on the back of the Model 800 (see Chapter 2, Section 2.10). Otherwise, skip this step and move to step 3.
3.    Press RUN. The System On light glows when the Model 800 returns to Run mode.
4. Press SET.
5. Press CONFIGURE.
6. The Model 800 will audibly recite the new configuration for each of the eight zones, responding with “normally open” , “normally closed” , or “Temperature.” If a zone is unused, it is treated as normally open.
33
Chapter 3: Quick Start
Step 2: Set the ID Number
It is recommended that you set the ID number to reflect the telephone number on which the Model 800 is installed.
1. Press SET
2. Press ID NUMBER.
POWER l
3. Using the number keys, enter the digits (up to 16 are
permitted) for the ID number. The Model 800 will recite the digits as they are pressed.
LISTEN TIME
4. Press ENTER. The 800 will respond: “Enter.”
Step 3: Set Dial-Out Telephone Numbers
To program dial-out telephone numbers: 1. Press SET.
2. Press PHONE NUMBER.
PHONE
NUMBER
T/P
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Sensaphone® Model 800 User’s Manual
3. Select which telephone number to program. Press any unassigned number key (from 1 to 8) to represent the new telephone number entry. Model 800 will respond: “Enter number.”
CALL l
SOUN
4. Enter the c P o OW m ER plete telephone number using the number keys. The Model 800 will recite the digits as they are pressed.
5. Press ENTER. The unit will respond: “Enter.”
6. Repeat above procedure to program up to eight separate telephone numbers.
Step 4: Set Temperature Limits
High and low temperature limits can be separately programmed for each zone that is configured as temperature. Limits can range from –20° to +150° Fahrenheit, or from –30° to 65° Celsius. Default settings are: 10° F for low temperature and 100° F for high temperature. Do not set temperature limits too close to normal room temperature, since minor fluctuations could result in frequent and unnecessary alarm dialouts.
35
Chapter 3: Quick Start
1. Press SET.
2.       Press TEMP LIMITS.
3.      Using the number keys, press a number (from 1 to 8) that corresponds to the temperature zone being programmed.
The Model 800 responds: “Enter low temperature limit.”
4. Using the number keys, enter a value for low temperature limit. The Model 800 will recite the digits as they are pressed. If a negative number is required, first press * , then enter the number.
VOICE
ERCALL
5. Press ENTER.
The Model 800 responds: “Enter high temperature limit.”
36
Sensaphone® Model 800 User’s Manual
6. Using the number keys, enter the value for high temperature limit. The Model 800 will recite the digits as they are pressed.
LISTEN TIME
7. Press ENTER. The Model 800 responds: “Enter.”
This concludes minimum programming to achieve normal operation of the Model 800. In addition to the programming just accomplished, default settings for many more features take effect when the unit is first powered. You will be able to reprogram most of these factory-set defaults to suit your application.
For a complete explanation of each feature (with illustrations of keystrokes), refer to Chapter 4: Communications Programming and Chapter 5: Alarm Programming.
To gain a basic understanding of how the alarm dial-out feature works, refer to this chapter, Section 3-4. For extended information regarding dial-out and related programmable parameters, refer to Chapter 7: Operation.
37
Chapter 3: Quick Start
3.4 Summary of the Alarm Dial-Out Process
Action—Response
Programmable Feature
1. THE MODEL 800 DETECTS AN
• Recognition Time
ALERT CONDITION
This is the programmed
An alert condition is not the same as
waiting period to determine
a valid alarm—the condition must
if an alert condition has
continue for the programmed time
persisted long enough to be
period, or Recognition Time , before
considered a valid alarm. If
it is recognized as a valid alarm.
the sensor returns to normal
2. A VALID ALARM IS CONFIRMED
within recognition time, then no alarm will occur.
An audible, on-site alarm message
• Call Delay
begins and continues until the
This is the programmed
alarm is acknowledged. (If the
waiting period, before the
Mute feature is turned on, there is
first telephone number is
no on-site message.) Call Delay is
called, to report an alarm.
activated.
• Intercall Time
3. DIAL-OUT BEGINS
This is the programmed
Dial-out begins by calling telephone
waiting period, in between
number 1 to report an alarm.
sequential dialing of
If there is no acknowledgment, the
telephone numbers, to report
Model 800 waits the programmed
an alarm.
Intercall Time before dialing subsequent telephone numbers. Dial-
• Max Calls
out continues in this manner, cycling
This is the total number of
through the remaining telephone
telephone calls that will be
numbers, for the programmed Max
dialed in response to any
Calls .
valid alarm. Telephone
4. THE ALARM IS ACKNOWLEDGED
numbers are dialed sequentially, and continue to cycle until the maximum
When the alarm is acknowledged,
number of calls is reached. If
the dial-out process is cancelled and
no acknowledgment occurs,
the audible, on-site alarm message
then at the completion of
stops.
Max Calls, all alarms are
automatically acknowledged.
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Sensaphone® Model 800 User’s Manual
39
Chapter 4: Communications Programming
This chapter explains the keypad commands for communications programming of the Model 800, including interrogation and resetting of the following:
•  Voice Messages
•  The Unit ID Number
•  Dial-out Telephone Numbers
•  Tone or Pulse Dialing
•  Special Dialing with Pagers, Beepers and Access Numbers.
•  Dial-out test mode
•  Rings Until Answer
•  Telephone Answering Device Compatibility
•  Listen-in Time
•  Call Delay
•  Local Voice Mute
•  Voice Repetitions
•  Intercall Time
•  Maximum Number of Calls
•  The Clock
•  Security Code
4.1 Voice Messages
The 800’s digital speech recording feature allows you to record custom messages for each of the eight Zones and an ID Message. This means that when the 800 calls you during an alarm, you will hear a personalized Voice Message identifying the unit and telling you exactly what alarm condition exists. Yo u can record a separate message for each of the eight Zones. The message can run a maximum of 5 seconds. The ID Message can be a maximum of 8 seconds. Yo u can shorten the message length by pressing the ENTER key after reciting the message.
The ID Message is used to identify the unit. This could be a particular building name, its location (address or city), or some other identifier.
40
Sensaphone® Model 800 User’s Manual
To program the ID Message:
1. Press the SET key.
2. Press the MESSAGE key. The 800 will say “Enter Message Number.”
MESSAGE!
3. Press the ID key (number 0 key).
ID NUMBER POWER
4. When the unit beeps, begin speaking your message into the microphone. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message.
To play back the ID Message:
1. Press the WHAT IS key.
WHAT
2. Press the MESSAGE key.
MESSAGE
3. Press the ID key (number 0 key).
D NUMBER
The 800 will play back your recorded message.
The Zone Messages are used to identify the device or condition being monitored such as temperature, humidity, equipment alarms, security alarms, etc.
41
Chapter 4: Communications Programming
To program the Voice Message for a Zone:
2. Press the SET key.
2. Press the MESSAGE key. The 800 will say, “Enter Message Number.”
3. Press the number key for the corresponding Zone.
9
LISTEN TIME SOUND
4. When the unit beeps, begin speaking your message into the microphone. P T OW h E e R unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message.
To play back the message for a Zone:
1. Press the WHAT IS key.
2. Press the MESSAGE key.
MESSAGE
42
Sensaphone® Model 800 User’s Manual
3. Press the corresponding Zone number key.
LISTEN TIME 1 SOUND
The 800 will pla P b U a M c BE k R your recorded message.
To erase a Zone or ID message:
1. Press the SENSOR ON/OFF key.
2. Press the MESSAGE key.
MESSAGE
The 800 will say “Enter message number.” 3. Press the Zone Number or ID key.
The 800 will say, “Message erased.”
4.2 The Unit ID Number
The Unit ID Number is the identification number of the Model 800. This number is typically the telephone number where the unit is installed, or it may be designated using any number that best suits your application.
The purpose of the Unit ID Number is to immediately provide the source of any alarm, especially when using multiple Model 800
43
Chapter 4: Communications Programming
units in a complex monitoring system. When the Model 800 is called from a remote location, it always begins its message with the identification number:
“Hello, this is (Unit ID Number).”
4.2.1 Programming the ID Number
To program the ID Number: 1. Press SET.
2. Press ID NUMBER.
3. Using the number keys, enter up to 16 digits for the ID number. The Model 800 will recite the digits as they are pressed.
I
4. Press ENTER. The Model 800 will respond: “Enter.”
4.2.2 Interrogating the ID Number
To interrogate the ID numbers:
1.       Press WHAT IS.
2.      Press ID NUMBER. The Model 800 will recite the Unit ID Number programmed.
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Sensaphone® Model 800 User’s Manual
4.3 Dial-out Telephone Numbers
The Model 800 can store up to eight 48-digit phone numbers. These are the numbers that will be called during alarm dial-out. In the event of an alarm, the numbers are dialed sequentially, 1 through 8. Begin programming the first telephone number by assigning it to the key labeled with the number 1 on the keypad, and continue to assign any other telephone numbers in numerical order. A pause, pound or star can be added to an individual phone number to access different phone and beeper systems. See Special Dialing, Section 4.5.
4.3.1 Programming Dial-out Telephone Numbers
To program dial-out telephone numbers: 1. Press SET.
2.       Press PHONE NUMBER.
3.      Select which telephone number to program. Press any unassigned number key (from 1 to 8) to represent the new telephone number entry. The Model 800 will respond: “Enter number.”
STEN TIME
4. Enter the c P o OW m ER plete telephone number using the number keys.
CALLS TEMP LIMITS CALIB
45
Chapter 4: Communications Programming
5. Press ENTER. The unit will respond with “Enter.”
6. Repeat above procedure to program up to eight separate telephone numbers.
4.3.2 Interrogating a Dial-out Telephone Number
To interrogate dial-out telephone numbers: 1. Press WHAT IS.
2.       Press PHONE NUMBER.
3.       Press a number key (from 1 to 8).
LISTEN TIME
Model 800 wi D l P l N O U r W M e E B R c ER ite the corresponding telephone number. If there is no number programmed for a particular key, the unit will respond: “No number.”
4.3.3 Erasing a Telephone Number
To erase a telephone number: 1. Press SET.
2. Press PHONE NUMBER.
T/P
46
Sensaphone® Model 800 User’s Manual
3. Press the number key (from 1 to 8) representing the telephone number you want to erase.
CALL
4. Press ENT D E P N O U R W M E B . R The Model 800 will say “Number # erased.”
4.4 Tone or Pulse Dialing
The Model 800 can dial out in pulse or Touch Tone™. Select the type of dialing, in either pulse or tone, depending upon the type of service provided by your telephone company. The default is tone.
To program for either pulse or tone:
1. Press the SENSOR ON/OFF key.
2. Press PHONE NUMBER T/P.
PHONE
NUMBER
T/P
The Model 800 will respond: “Tone” to indicate that tone dialing is enabled, or “Pulse” to indicate that pulse dialing is on and enabled.
3. Repeat key sequence to switch between settings.
4.5 Special Dialing
The Model 800 has provisions for special dialing sequences. Special dialing sequences allow:
• Dialing that requires an access number to connect with an outside line.
• Dialing that requires the pound (#) or star (*).
• Dialing to a beeper or pager.
47
Chapter 4: Communications Programming
4.5.1 Special Dialing Keys
The following designated keys represent special functions when used with PHONE NUMBER entries:
1. Pause
PAUSE represents a two-second pause in dialing. It can be used when an access number is required before dialing to an outside line. (For example, in some cases a “9” or other number, must be dialed first, in order to get a dial tone for an outside line.)
2. Pound (#)
A pound may be required when calling some phone or beeper systems.
3. Star (*)
RINGS
A star may be required when calling some phone or beeper systems.
4. Code
The CODE key can be used to perform special functions during the dialing sequence. These include: Pager dialing, Wait for Answer, and Switch to Touch-tones. These functions enable the Sensaphone to send a numeric page, or dial a telephone number + office extension, or combine pulse & touch-tone dialing in the same telephone number. Multiple codes can be used during telephone number programming if required. See section 4.5.4 for special instructions on dialing to a beeper or pager.
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Sensaphone® Model 800 User’s Manual
Code 1 Pager
When CODE + 1 is inserted as the first digit of the telephone number, the Model 800 will make a pager call. This means that the unit will expect the call to be answered by a paging service provider, then it will send its ID number (using touch-tones), followed by the digits that identify the zone(s) in alarm. The unit will hang-up after it completes the call. See section 4.5.4 for specific programming examples for dialing a pager.
Code 2 Wait-For-Answer
You can force your Sensaphone to Wait-For-Answer in the middle of dialing a telephone number. This is useful when calling a telephone extension that is initially answered by an auto-attendant. By inserting the wait-for-answer code you can instruct your Sensaphone to call the main number, then wait for an answer by the auto-attendant, then dial the extension. The Sensaphone will not speak it’s voice message until the telephone is answered at the extension.
Example:
SET + PHONE NUMBER + any unassigned number key 1-8
+ telephone number + CODE + 2 + extension number + ENTER
Code 3 Switch to Touch-tone
This command allows you to change from pulse dialing to touch-tone dialing in the middle of dialing a telephone number. This is useful when your telephone service only supports pulse dialing, but you need to send touch-ones after connecting – such as when dialing a numeric pager or navigating a voice menu.
Example:
In this example a telephone number is dialed, the Sensaphone waits for the call to be answered, then changes to touch-tones to dial an extension.
SET + PHONE NUMBER + any unassigned number key 1-8 +
telephone number + CODE + 2 + CODE + 3 +
extension number + ENTER
49
Chapter 4: Communications Programming
4.5.2 Incorporating a Pause
Incorporate PAUSE to access an outside telephone line: 1. Press SET.
2. Press PHONE NUMBER.
3. Press any unassigned number key (from 1 to 8) to represent the new telephone number entry. Model 800 will respond: “Enter number.”
VOICE NTERCALL
LISTEN TIME
4. From the n O u W m ER ber keys, enter the access digit (i.e., 9). The Model 800 will recite the digit.
5. Press PAUSE. The Model 800 will “pause.”
6. Enter the complete telephone number using the number keys. The Model 800 will recite the digits as they are pressed.
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7. Press ENTER. The Model 800 will say “Enter.”
4.5.3 Incorporating a Pound (#) or Star (*)
Incorporate a pound or star if it is normally included in telephone number:
1. Press SET.
2. Press PHONE NUMBER.
3. Press any unassigned number key (from 1 to 8) to represent the new telephone number entry. Model 800 will respond: “Enter number.”
LISTEN TIME
4. Enter the t P e OW lephone number using the number keys. The Model 800 will recite the digits as they are pressed.
5. Position the pound (#) or star (*) within the telephone number where required by pressing the designated keys. The Model 800 will say “pound” or “star” each time the key is pressed.
-OR-
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6.      Enter any remaining digits of the telephone number.
7.      Press ENTER. The Model 800 will say “Enter.”
4.5.4 Special Dialing to a Beeper or Pager
Your Sensaphone can be programmed to send an alarm message to a numeric beeper/pager. The message will include the Sensaphone’s telephone number (ID number) and the Zone numbers that are in alarm. For example, if zones 1 and 4 are in alarm, the message on your pager would be: 8882227777-1-4, where 8882227777 is the unit’s ID number. A Sound alarm will appear as alarm -9 and a Power alarm will appear as alarm -0. To program a telephone number for Pager dialout, you must enter Code 1 at the beginning of the telephone number. The Sensaphone will say “Code one, Pager” when you enter the command.
Follow the key sequence below to dial a numeric pager:
SET + PHONE NUMBER + any unassigned number key 1-8 +
CODE + 1 + pager telephone number + ENTER
To check your programming:
WHAT IS + PHONE NUMBER + assigned # 1-8
The Sensaphone will say “Pager”, followed by the programmed telephone number.
To send a test page:
SET + TEST + assigned # key 1-8 + ENTER
The Sensaphone will let you listen to the dialout sequence through its speaker and send you a message that includes the Sensaphone’s telephone number (ID number).
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Voice Prompted Paging Systems
If your paging provider is answered by a voice prompt which requires you to enter one or more touch-tones to send a message, then use the wait-for-answer code (4.5.1) in combination with the Pause key and other number keys to navigate the voice menu until you reach the message entry point. The Sensaphone will automatically send it’s telephone number, Zone numbers, and a pound (#) tone at the end of the number. For assistance contact Sensaphone Technical Support at 1(877)373-2700.
4.6 Rings Until Answer
Rings Until Answer is the programmed number of times the telephone rings before the Model 800 will answer an incoming call. This can be set from 1 to 15 rings. The default value is 4.
4.6.1 Programming Rings Until Answer
To program Rings Until Answer: 1. Press SET.
2. Press RINGS/TAD. The Model 800 will respond: “Enter number.”
3. Using the number keys, enter a value.
I
4. Press ENTER. The Model 800 will respond: “Enter.”
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4.6.2 Interrogating Rings Until Answer
To interrogate Rings Until Answer: 1. Press WHAT IS.
2. Press RINGS/TAD.
4.7 TAD (Telephone Answering Device)
The TAD feature is especially useful because it integrates the operation of the Model 800 with your telephone answering device (e.g. answering machine) in a way that retains the full flexibility of each system. This allows you to have on-demand telephone access to the Model 800, for obtaining a Status Report, or for issuing call-in commands, while your telephone answering device is set to receive outside calls. Programming for use with a telephone answering device (TAD) is always used in conjunction with Rings Until Answer, detailed in section 4.6.
NOTE
The TAD feature only applies to answering devices connected to the same telephone line as the Model 800.
4.7.1 TAD Enable/Disable
To enable/disable the TAD feature:
1.       Press SENSOR ON/OFF.
2.       Press RINGS/TAD. AD S
The Model 800 will respond: “TAD On.” (If the Model 800 says “TAD Off,” repeat steps 1 and 2 to reactivate TAD.)
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4.7.2 Using the TAD Feature
1.    Make sure the TAD feature is enabled on the Model 800. (The default setting is disabled, so you must enable it first.)
2.    Determine the number of rings your telephone answering device uses to answer the telephone. (Most answering devices require 4 rings; others are selectable.)
3.    On the Model 800, program Rings Until Answer to a greater number than the number of rings set on your answering machine.
Example:
Telephone answering device, rings = 4
Model 800, Rings Until Answer = 6
Using the procedure just outlined, all incoming calls will be answered by the telephone answering device, allowing it to operate normally. With the programming just accomplished, the Model 800 can be accessed remotely, by telephone, to obtain the Status Report.
1.    Dial the telephone number of the Model 800.
2.    Let the telephone ring once and then hang up.
3.    Wait approximately ten seconds
4.    Call the Model 800 back.
It will answer the telephone on the first ring.
Explanation: The pattern of one ring, followed by a second call (within 30 seconds), signals the Model 800 to answer your incoming call, bypassing the telephone answering device.
NOTE
Special Case: If the Model 800 shares the same line with a telephone answering device, and during certain time periods, frequent, incoming calls are expected on that line, then you may want to temporarily dis­able the TAD feature. If you leave the TAD enabled, it will not adversely affect normal operation, but if two outside telephone calls are received within the same 30-second time window, the Model 800 will interpret this pattern as a signal to answer the tele­phone. If this occurs, press any key on the Model 800 to hang up.
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4.7.3 No TAD In Use
If a telephone answering device is not used on the same telephone line as the Model 800, make sure that the TAD feature is disabled, or turned off. Only Rings Until Answer programming will determine how incoming calls are answered. For example, if you program Rings Until Answer to 3, incoming calls will be answered in 3 rings.
4.8 Listen-in Time
The Listen-in Time is the amount of time you can listen to sounds from the Model 800’s built-in microphone at its installation site. When you call in for a Status Report, the Model 800 announces Listen-in Time at the end of its first round of status readings, saying, “Listen for (programmed time entered).” The programmable range is from 0 to 255 seconds (or up to 4.17 minutes). The default value is 15 seconds.
NOTE
The microphone is also used to monitor high sound level. See Chapter 5, Section 5.10 through Section 5.11.1.
4.8.1 Programming the Listen-in Time
To program the Listen-in Time: 1. Press SET.
2. Press LISTEN TIME. The Model 800 will respond: “Enter seconds.”
3. Using the number keys, enter the seconds. The Model 800 will recite the digits as they are pressed.
i I I
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4. Press ENTER. The Model 800 will respond: “Enter.”
4.8.2 Interrogating the Listen-in Time
To interrogate the Listen-in Time: 1. Press WHAT IS.
2. Press LISTEN TIME. The Model 800 will recite the listen-in time.
ISTEN 9
4.9 Call Delay
Call Delay is the programmed length of time the Model 800 waits, following detection of an alarm, before it begins the dial-out sequence. This applies only to the first call. (Delay time between calls is also programmable: refer to Intercall Time, Section 4-12.)
The purpose for Call Delay is to allow time for personnel at the Model 800’s installation site to respond to and cancel an alarm before dial-out begins. During this time, the Model 800 will audibly repeat its “alarm” message (unless the Local Voice Mute feature has been activated—refer to Section 4.10). The default for Call Delay is 30 seconds. Call Delay can be programmed from 0 seconds to 60 minutes (1 hour).
4.9.1 Programming the Call Delay
To program the Call Delay: 1. Press SET.
2. Press CALL DELAY.
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The Model 800 will respond: “Enter minutes.”
3. Using the number keys, enter the minutes.
I I
The Model 800 recites the digits as they are pressed.
4. Press ENTER. The Model 800 responds: “Enter seconds.”
5.     Using the number keys, enter the seconds. The Model 800 recites the digits as you press them.
6.      Press ENTER. The Model 800 responds: “Enter.”
4.9.2 Interrogating Call Delay
To interrogate Call Delay: 1. Press WHAT IS.
2. Press CALL DELAY.
____
The Model 800 will recite the programmed Call Delay.
4.10 Local Voice Mute
When the Model 800 dials out to report an alarm, it also audibly recites the alarm message through it’s speaker. The Local Voice Mute command allows you to turn off the speaker at the Model 800’s site during alarm dialouts and status call-ins. This feature
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is used to prevent intruders or unauthorized persons from hearing the alarm dial-out message or from hearing the Status Report during an off-site call.
4.10.1 Enable/Disable Local Voice Mute
To enable/disable Local Voice Mute: 1. Press SENSOR ON/OFF.
2. Press MUTE.
CODE
LOC
The Model 800 will say “Mute On” to indicate that Local Voice Mute is enabled, or “Mute Off” to indicate that it is disabled.
3. Repeat key sequence to switch between enabled or disabled Local Voice Mute.
4.11 Voice Repetitions
The Voice Repetitions feature allows programming of the number of times the alarm message is repeated per phone call during alarm dial-out.
The maximum repetitions may be set to 10; the default is 3 repetitions.
4.11.1 Programming Voice Repetitions
To program Voice Repetitions: 1. Press SET.
2. Press VOICE REPS.
The Model 800 will respond: “Enter number.”
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3. Using the number keys, enter a value from 1 to 10.
L                   E
POWER
4. Press ENTER. The Model 800 will respond: “Enter.”
4.11.2 Interrogating Voice Repetitions
To interrogate Voice Repetitions: 1. Press WHAT IS.
2. Press VOICE REPS.
The Model 800 will recite the number programmed.
4.12 Intercall Time
The Intercall Time is the programmable period of time the Model 800 waits in calling subsequent telephone numbers. Intercall Time is activated only after alarm dial-out to the first telephone number fails to be acknowledged . This period can be programmed from 10 seconds to 60 minutes. The default intercall time is 1 minute.
If an incoming telephone call is made to the Model 800 during Intercall Time (in between its dialing of subsequent telephone numbers to report an alarm), it will answer the incoming call and immediately report any existing alarms.
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4.12.1 Programming Intercall Time
To program Intercall Time: 1. Press SET.
2.   Press INTERCALL TIME.
The Model 800 will respond: “Enter minutes.”
3.   Using the number keys, enter the minutes.
i i i i
I
The Model 800 recites the digits as you press them.
4. Press ENTER. The Model 800 will respond: “Enter seconds.”
ENTER
PM
5. Using the number keys, enter the seconds. The Model 800 recites the digits as you press them. I INTERCALL
L I
6. Press ENTER. The Model 800 responds: “Enter.”
4.12.2 Interrogating Intercall Time
To interrogate Intercall Time:
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1. Press WHAT IS.
2. Press INTERCALL TIME.
The Model 800 will recite the programmed Intercall Time.
4.13 Maximum Number of Calls (Max Calls)
The Max Calls feature controls the total number of repeated calling attempts by the Model 800 in the event of an alarm. When an alarm occurs, the dial-out process begins, and continues to cycle through your programmed telephone numbers until the alarm is acknowledged or until the maximum number of calls is reached. The Max Calls setting regulates the number of calls that will be made as a result of any alarms; if more than one alarm is detected at once, or if a second alarm occurs during dial-out on the first alarm, the Max Calls setting will start the calling process from zero, until the programmed number of calling attempts are completed.
The default setting for Max Calls is 100, but it may be programmed from 1 to 255 calls. Max Calls is cancelled when an alarm is acknowledged. If the maximum number of calls is completed and no alarm acknowledgement has occurred, the Model 800 will automatically acknowledge any alarm and stop the dial-out.
NOTE
If only one telephone number is programmed, the Model 800 will dial out a maximum of 15 times to report an alarm in accordance with FCC rules.
4.13.1 Programming Max Calls
To program Max Calls: 1. Press SET.
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2.   Press MAX CALLS.
The Model 800 will respond: “Enter number.”
3.   Using the number keys, enter a value. The Model 800 will recite the digits as you press them.
LISTEN TIME
4. Press ENTER. The Model 800 responds: “Enter.”
4.13.2 Interrogating Max Calls
To interrogate Max Calls:
1.   Press WHAT IS.
2.  Press MAX CALLS. The Model 800 will recite the value set for Max Calls.
4.14 The Clock
The Model 800 has a built-in clock. The power-up time is 12 AM. The clock will keep time from 12 AM until you program the current time. It will then keep time from your programmed time. If the AC power fails, the clock will continue to keep time until the battery back-up fails. It will then reset to 12 AM when power is restored. An incorrect time is a good indication that the power has failed and the batteries have been expended.
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4.14.1 Setting the Clock
To set the clock: 1. Press SET.
2.   Press CLOCK.
3.   Using the number keys, enter the correct time. The Model 800 will recite the digits as they are pressed.
4. If the time is AM, press the AM key. The Model 800 will say “am” If the time is PM , press the PM key. The Model 800 will say “pm.”                                   ^^^^.
PAUSE ENTER
Example: You want to set the clock to 9:45 am. Press the following keys in the order shown:
SET + CLOCK + 9 + 4 + 5 + AM
4.14.2 Interrogating for the Current Time
To interrogate the Model 800 for the current time:
1.   Press WHAT IS.
2.   Press CLOCK. The Model 800 will recite the current time.
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4.15 The Security Code
The Security Code is the last step after setting all other programming parameters for the Model 800. The code consists of a 4-digit number you select and will effectively prevent unauthorized changes to the Model 800’s programming. When the Security Code is activated, all keyboard programming is locked. The Model 800 may be interrogated using the WHAT IS key, but the keyboard must be unlocked, via the Security Code, before any programming changes are possible.
4.15.1 Locking the Keypad
To program the Security Code: 1. Press SET.
2.   Press CODE.
The Model 800 will say “Enter security code.”
3.   Using the number keys, enter 4 digits.
4.   Press ENTER.
The Model 800 says, “OK.” The keyboard is now locked.
If unauthorized persons attempt to set a parameter, an error message, “Error 2,” is returned. Whenever any operation except WHAT IS takes place without entering the security code first, this error message occurs.
4.15.2 Unlocking the Keypad
To unlock the keyboard: 1. Press WHAT IS.
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2. Press CODE.
LOC
The Model 800 will say “Enter Security Code.”
3. Using the number keys, enter the digits for the code.
4. Press ENTER.
If the correct code is entered, the Model 800 will say “OK.” If the wrong code is entered, the Model 800 will say “Error 2.”
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Chapter 5: Alarm Programming
This chapter explains the alarm programming and monitoring capabilities of the Model 800, with specific instructions for the following features:
• Configure zones as dry contact or temperature
• Enable/disable zones
• Program alarm Recognition Time for each zone
• Program high and low temperature limits
• Disable alarm response to high or low temperature
•  Program temperature in Fahrenheit or Celsius scale
•  Calibrate temperature
• Obtain current temperature
• Program AC power-failure Recognition Time
• Enable/disable AC power monitoring
• Program sound level sensitivity
• Program high sound Recognition Time
• Disable alarm response to high sound
• Use Exit Delay via Status Report
5.1 Zone Configuration
In preparing the Model 800 to sense an alert condition, the zones must be configured as dry contact (either open or closed) or as temperature zones. The default setting for zone 1 is temperature; for zones 2-8, the default is dry contact and open. To configure zone normality, sensors are first wired to the terminal strip at the back of the unit. (Refer to Chapter 2, Section 2.9–2.12, for an explanation on wiring zones.)
The configuration process directs the Model 800 to initialize the 8 zones and establish normal settings. Any change in the status of a zone (for example, from a normally open contact to a suddenly closed contact) is recognized as an alert condition . In the case of a temperature zone, an alert condition is recognized when established temperature limits are exceeded.
NOTE
Before starting keyboard commands to configure zone normality on the Model 800, it is very impor­tant to check that the sensors you have wired to the unit are set in their normal, non-alarm positions.
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For example, if a magnetic reed switch (a normally-closed sensor used to detect unauthorized entry) has been wired to the Model 800, make sure that the door or window to be monitored is shut before configuring the zone. If a motion-detector is wired to the unit, it is advisable to block all sources of motion from the sensor before and during configuration.
5.1.1 Programming Zone Configuration
1. Press STANDBY to place the Model 800 in Standby mode.
2.  Wire sensors to the zones to the back of the Model 800 (see Chapter 2, Section 2.10).
3.  Press RUN. The red light glows when the Model 800 returns to Run mode.
4. Press SET.
5.   Press CONFIG.
6.   The Model 800 audibly recites the configuration for each of the eight zones:
•  If the zone is open , the Model 800 recites the number of the zone and says “normally open.”
•  If the zone is closed , the Model 800 recites the number of the zone, and says “normally closed.”
•  If the zone is configured as temperature , the Model 800 recites the number of the zone, followed by “Temperature.”
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5.1.2 Interrogating Zone Configuration
1.   Press WHAT IS.
2.   Press CONFIG.
The Model 800 will audibly recite the configuration of each zone.
5.2 Enable/Disable Zones
This function allows you to enable or disable a zone’s response to an alert condition. An enabled zone will respond to an alert condition and allow dial-out. A disabled zone will cause dial-out to be suppressed, but any existing alert conditions will be revealed during the Status Report. Enable/disable programming is useful during wiring of zones (see Chapter 2) or when a condition needs to be monitored, but is not critical enough to be programmed for dial-out reporting. It is important to verify zone status after performing any task that requires disabling. The default setting for all zones is enabled (ON).
If an alert condition exists when zones are re-enabled, Recognition Time will restart—refer to Section 5.3.
5.2.1    Changing Enabled/Disabled Zone Status
1.   Press SENSOR ON/OFF.
2.   Press the number (1 to 8) of the selected zone to enable/ disable. The Model 800 says “Alarm Disabled” to indicate disabled or “Alarm Enabled” to indicate enabled.
CALL VOICE INTERCALL
BOGNHN                               LISTEN TIME
5.2.2   Verify UW i M EB n R g Enabled/Disabled Zone Status
1. Press WHAT IS.
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2. Press STATUS.
The Model 800 audibly recites the current status of every zone. In a Status Report, each zone is first identified by its zone number, followed by a report that specifies parameters currently affecting that zone. If a zone is disabled, the word “Alarm Disabled” immediately follows the number recited for that zone.
For example, zone 3 is configured as a normally open, dry contact zone. During the Status Report:
•  If disabled , the Model 800 recites:
“Zone 3, the Alarm is Disabled” for zone 3.
•  If enabled , the Model 800 recites: “Zone 3—OK,” for zone 3.
In another example, zone 2 is configured as a temperature zone. The current temperature is 76 degrees. During a Status Report:
•  If disabled , the Model 800 recites:
“Zone 2, the alarm is disabled, it is now 76 degrees fahrenheit—OK”
•  If enabled , the Model 800 recites:
“Zone 2—76 degrees fahrenheit—OK.”
5.3 Zone Recognition Time
The Zone Recognition Time is the length of time an alert condition must be present before a valid alarm exists and dial-out is activated. This time period is programmable, from 0 minutes, 0 seconds (for immediate response) up to a period of 540 minutes, 0 seconds. If an alert condition begins and then clears within the established Recognition Time, no dial-out will occur. When an alert condition continues beyond the programmed Recognition Time, the Model 800 initiates dial-out. The default setting for Zone Recognition Time is 0 minutes, 3 seconds.
5.3.1 Programming Zone Recognition Time
1. Press SET.
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2. Press RECOGNITION TIME.
3. Press the number (1 to 8) of the selected zone to be programmed.
CALL
The Model 80 P 0 O W r E e R sponds: “Enter minutes.”
4. Using the number keys, enter the minutes. For example, to set a Recognition Time of five minutes, simply press “5” on the keypad. The Model 800 recites the digits as they are pressed.
ERCALL
5. Press ENTER. The Model 800 responds: “Enter seconds.”
6. Using the number keys, enter the seconds. The Model 800 recites the digits as they are pressed.
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7. Press ENTER. The Model 800 responds: “Enter.”
5.3.2 Interrogating Zone Recognition Time
1.   Press WHAT IS.
2.   Press RECOGNITION TIME.
3.   Press the corresponding zone key (1 to 8).
The Model 80 P 0 OW r ER ecites the programmed Recognition Time for that zone.
5.4 Establishing High and Low Temperature Limits
High and low temperature limits can be separately programmed for each zone configured as temperature. Limits can range from -20° to +150° Fahrenheit, or from -30° to 65° Celsius.
When temperature limits exceed high or low settings, the Model 800 will dial out with an alarm message. Default settings are: 10° F for low temperature and 100° F for high temperature.
5.4.1 Programming Temperature Limits for a Selected Zone
1. Press SET.
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2. Press TEMP LIMITS.
3. From the number keys, press a number (from 1 to 8) that corresponds to the temperature zone being programmed.
LISTEN TIME
The Model 80 O 0 W responds: “Enter low temperature limit.”
4. Using the number keys, enter a value for low temperature limit. The Model 800 will recite the digits as they are pressed. If a negative number is required, first press *, then enter the number.
I                         I
5. Press ENTER.
The Model 800 responds: “Enter high temperature limit.”
6. Using the number keys, enter the value for high temperature limit. The Model 800 recites the digits as they are pressed.
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7. Press ENTER. The Model 800 responds: “Enter.”
NOTE
Do not set temperature limits too close to normal room temperature. Minor temperature fluctuations could result in frequent and unnecessary alarm dialouts.
5.4.2   Disabling Alarm Response to High or Low Temperature
To disable alarm response to either high or low temperature settings exclusively, enter the following temperature limit when programming the selected zone. (The Model 800 will not respond to temperatures encountered at maximum settings or beyond.) Begin by following the key sequence shown in Section 5.4.1, and when prompted to enter the high or low temperature value:
•  Set high temperature to either +150º F or +65º C (high temperature limit) to prevent the Model 800 from responding to a high temperature alarm.
•  Set low temperature to either -20° F or -30° C to prevent the Model 800 from responding to a low temperature alarm.
5.4.3   Interrogating High and Low Temperature Limits
1.   Press WHAT IS.
2.   Press TEMP LIMITS.
3.   Press the number key corresponding to the selected temperature zone.
LISTEN TIME
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5.5 Temperature Scale
Temperature zones may be set in either Fahrenheit or Celsius degrees. The default temperature scale is Fahrenheit. To change to Celsius:
1.   Press SENSOR ON/OFF.
2.   Press °F / °C. The Model 800 responds: “Degrees Celsius” indicating Celsius scale has replaced Fahrenheit scale.
3. To return to Fahrenheit scale, repeat the key sequence. The Model 800 responds: “Degrees Fahrenheit” indicating Fahrenheit scale is in effect.
NOTE
When switching from Fahrenheit to Celsius, or vice versa, the change applies to all zones configured to read temperature. When switching temperature scales it is important to reset high and low temperature lim­its on all temperature zones. Refer to Section 5.4.1 to reset temperature limits.
5.6 Temperature Calibration
To compensate for minor variances in sensor accuracy, an offset may be programmed for each temperature zone. The amount of offset is measured in degrees Fahrenheit or degrees Celsius. Adjustments are possible within a range from -10 degrees to +10 degrees. For example, if zone 3 is sensing temperature and is reading 1 degree too high, then the calibration for zone 3 is set at -1 to obtain an accurate reading.
5.6.1 Programming Temperature Calibration
1. Press SET.
2. Press CALIBRATE.
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3. Press the number (1 to 8) of the selected temperature zone to be calibrated.
4. Enter the n P u OW m ER ber required to offset the current temperature reading so a correct reading is obtained.
•  To program a positive offset number (up to +10 degrees), enter the number on the keypad. The Model 800 recites the digits as they are pressed.
•  To program a negative offset number (up to -10 degrees), first press *. The unit responds with “negative.” Next, enter the number on the keypad. The unit recites the digits as they are pressed.
[ 1
5. Press ENTER. The Model 800 responds: “Enter.”
NOTE
If you find that your calibration offset exceeds more than + 5 or –5 degrees, other complicating factors could be affecting normal operation of the Model 800. Call Sensaphone for technical assistance.
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5.6.2 Interrogating Temperature Calibration
1.   Press WHAT IS.
2.   Press CALIBRATE.
3. Press the number key corresponding to the selected temperature zone.
5.7 Obtaining Current Temperature
Current temperature readings for each temperature zone may be accessed at any time. The Model 800 recites the zone number, and the actual temperature detected by the attached sensor, for all zones configured as temperature. To obtain current temperature:
1.   Press WHAT IS.
2.   Press TEST °F/°C.
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5.8 AC Power Monitoring Enable/Disable
The Model 800 monitors AC power failure. This command enables or disables the power failure detection feature.When enabled, the Model 800 will monitor power and dial out when AC power failure exceeds a programmable span of time (refer to AC Power Failure Recognition Time, Section 5.9).
The default setting for AC power monitoring is enabled (on). When disabled, the Model 800 will not dial-out to report power failure.
5.8.1 Enabling/Disabling the AC Power Alarm
1.   Press SENSOR ON/OFF.
2.   Press POWER.
5.9
• The Model 800 will say “Power Alarm Disabled” to indicate that the power alarm is disabled, or
• The Model 800 will say “Power Alarm Enabled” to indicate that the power alarm is enabled.
3. Repeat key sequence to change settings.
AC Power Failure Recognition Time
The AC Power Failure Recognition Time is the length of time that AC electric power is off before a valid alarm is recognized and dial-out begins. The default setting is 5 minutes, 0 seconds, but is programmable from 0 seconds to a maximum of 540 minutes.
When AC power failure occurs, and throughout the programmed Recognition Time, the Model 800 steadily repeats the message “the power is off” at the unit’s installation site. There is no Call Delay programming available for AC power failure. Immediately following Recognition Time, the Model 800 begins the dial-out process to report power failure.
To cancel the power-failure message locally at the keypad (during or after Recognition Time) press the ALARM CANCEL key on the Model 800 keypad. This action also cancels the dial-out process.
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5.9.1 Programming Power Failure Recognition Time
1. Press SET.
2.   Press RECOGNITION TIME.
3.   Press POWER. The Model 800 responds: “Enter minutes.”
4.   Using the number keys, enter the number of minutes. The Model 800 will recite the digits as they are pressed.
5. Press ENTER. The Model 800 responds: “Enter seconds.”
6. Using the number keys, enter the number of seconds. The Model 800 will recite the digits as they are pressed.
INTERCALL
I
7. Press ENTER. The Model 800 responds: “OK.”
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5.9.2 Interrogating Power Failure Recognition Time
1.   Press WHAT IS.
2.   Press RECOGNITION TIME.
3.   Press POWER.
The Model 800 will recite the power Recognition Time.
5.10 Sound Alarm Monitoring
This feature allows you to program the level and duration of sound that will cause the Model 800 to respond to an alarm and dial-out. It may be useful to desensitize the Model 800 to sound if it is installed in an area with a relatively high noise level, or where a loud noise occurs frequently but is not associated with an alarm. In some applications, it may be desirable to increase sound sensitivity to low sound levels.
5.10.1 Programming Sound Alarm Sensitivity
The sensitivity setting for sound alarm monitoring ranges from 1 to 160. A value of 1 makes the microphone the MOST sensitive to changes in sound. The value 160 makes the microphone the LEAST sensitive to sound. The default value is 32 .
1. Press SET.
2. Press CALIBRATE.
3. Press SOUND. The Model 800 responds : “Enter number.”
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Chapter 5: Alarm Programming
4. Using the number keys, enter a value for sound sensitivity.
i i
The Model 800 recites the digits as you press them. 5. Press ENTER. The Model 800 responds: “Enter.”
5.10.2 Interrogating Sound Sensitivity
1.   Press WHAT IS.
2.   Press CALIBRATE.
3.   Press SOUND. The Model 800 recites the programmed sound sensitivity level.
5.10.3 Programming High Sound Alarm Recognition Time
The Recognition Time for sound alarm monitoring ranges from 5 seconds to 60 seconds. The default value is 8 seconds.
1. Press SET.
2. Press RECOGNITION TIME.
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Sensaphone® Model 800 User’s Manual
3.   Press SOUND. The Model 800 responds: “Enter seconds.”
4.   Using the number keys, enter the number of seconds. The Model 800 will recite the digits as they are pressed.
I INTER 3 ALL
5. Press ENTER.
5.10.4 Interrogating High Sound Alarm Recognition Time
The Recognition Time for sound alarm monitoring ranges from 5 seconds to 60 seconds. The default value is 8 seconds.
1.   Press SET.
2.   Press RECOGNITION TIME.
3.   Press SOUND. The Model 800 responds: “Enter seconds.”
5.11 High Sound Alarm Enable/Disable
The Model 800 monitors sound through the built-in microphone. When the sound level suddenly exceeds the programmed high sound limit, the Model 800 will respond with an alert condition. The increased sound level must continue throughout the programmed recognition time. The default for high sound alarm is enabled (on).
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Chapter 5: Alarm Programming
NOTE
The microphone is also used for listening to on-site sounds. Refer to Chapter 4, Section 4.8. Disabling the sound alarm does not affect listen-in capability.
5.11.1 Changing Enabled/Disabled High Sound Alarm
1.   Press SENSOR ON/OFF.
2.   Press SOUND. The Model 800 will say “Sound Alarm Disabled” to indicate disabled or “Sound Alarm Enabled” to indicate enabled.
3.   Repeat key sequence to change settings.
5.12 Exit Delay
When tripping an alarm is unavoidable, yet a true alert condition has not actually occurred, the alarm response, including dial-out, can be temporarily suppressed.
The Model 800 is able to suppress and then reset its dial-out function automatically through use of the Status Report. This is especially convenient when an alert condition is created upon exiting a monitored door, and there is no way to cancel from the local keypad.
Example : You are planning to exit through a monitored door. Prior to exiting, you initiate a Status Report recitation at the Model 800 keypad by pressing WHAT IS, followed by STATUS, (key sequence shown below). This allows you approximately 40 seconds to exit without activating the Model 800’s programmed response to an alarm. At the conclusion of the status report, normal alarm response is reactivated.
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Sensaphone® Model 800 User’s Manual
To use exit delay, initiate the Status Report.
1.   Press WHAT IS.
2.   Press STATUS. The Model 800 recites the full Status Report; during this time, you are able to exit the monitored area without tripping an alarm.
STATUS
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Chapter 6: Acknowledgment,
Status Report & Remote Access
In addition to communication and alarm monitoring capabilities, the Model 800 will also respond to your instructions and provide you with access to information on monitored conditions at all times.
By issuing commands to the unit, either at the installation site or over standard telephone lines, the following features may be activated:
• Acknowledgment of existing alarms
• The Status Report on all monitored conditions.
• Limited programming.
6.1 Alarm Acknowledgment
When the Model 800 dials out with an alarm message, it will request acknowledgment before hanging up. Acknowledgment indicates to the unit that the alarm message has been received. Upon acknowledgment, the Model 800 will cancel the dial-out sequence.
There are three ways* that an alarm is acknowledged directly:
• Local Acknowledgment
• Touch-Tone™ Acknowledgment
• Callback Acknowledgment
* A fourth method of alarm acknowledgment is indirect. Refer to Max Calls, Chapter 4, Section 4.13 for an example of automatic alarm acknowledgment.
6.1.1  Local Acknowledgment
To acknowledge an alarm locally (directly at the installation site of the Model 800), press the ALARM CANCEL Key.
6.1.2  Touch-Tone™ Acknowledgment
This method of remote alarm acknowledgment works with a Touch-Tone™ telephone.
Example : You receive a call from the Model 800, reporting that an alarm exists. The message concludes: “Enter
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Sensaphone® Model 800 User’s Manual
Acknowledgement code.” Now, or at any time during this call, you may acknowledge the alarm with the code "555 if you are using a Touch-Tone™ telephone.
•  To enter “555,” press the number (5) key on the Touch-Tone™ phone keypad three times. The Model 800 will respond: “Alarm Acknowledged.” The Model 800 will hang up and the dial-out sequence, including any further response to the alarm, will be cancelled.
•  If you enter the wrong code or do not enter it within 10 seconds following the conclusion of the message, the Model 800 will respond: “Error, Enter Acknowledgement code.” If you do not enter the acknowledgement a second time the unit will say “error” then “goodbye” and hang up. The alarm is still not acknowledged until you call back. You have a period equal to the programmed Intercall Time to call the unit back and enter the “555” acknowledgment code. If you are calling from a pulse or rotary telephone, refer to Callback Acknowledgment, Section 6.1.3, below.
6.1.3 Callback Acknowledgment
Callback Acknowledgement is a feature that allows you to acknowledge an alarm without entering Touch-Tones™. This feature is disabled by default and must be enabled by entering the key sequence below. When Callback Acknowledgment is enabled, simply call the unit back and allow the line to ring 10 times. The unit will then answer the call, announce the alarm, then say “Alarm Acknowledged.” This indicates that the alarm has been acknowledged.
To enable or disable Callback Acknowledgement:
1.       Press SENSOR ON/OFF.
2.       Press STATUS.
The Model 800 will say “Callback Acknowledgement Enabled” to indicate that Callback Acknowledgment is Enabled, or “Callback Acknowledgement Disabled” to indicate that Callback Acknowledgement is Disabled. This method of remote alarm
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Chapter 6: Acknowledgment, Status Report & Remote Access
acknowledgment works with any telephone: pulse, rotary, or Touch-Tone™.
Example : The Model 800 calls you with an alarm message. You answer the call with a rotary or pulse telephone, and do the following:
•  You listen to the message and hang up.
•  Then you call the Model 800 back on any telephone. You must wait for 10 rings—this signals the Model 800 to answer your telephone call. (Make sure to call back within the programmed setting for Intercall Time—refer to Chapter 4, Section 4.12.)
When the Model 800 answers your return call, it announces the alarm. Then it says: “Alarm Acknowledged.” This indicates that the alarm has been acknowledged.
NOTE
If you have the TAD feature ( telephone answering device) enabled, call the unit and let the phone ring once, then hang up. Wait a few seconds then call the unit back a second time. The model 800 will now answer on the first ring. If TAD is disabled, the tele­phone must be allowed to ring 10 times. This serves as a precaution against a random alarm acknowledg­ment. Refer to Chapter 4, Section 4.7, for complete information on using the TAD feature.
6.2 Status Report
The Status Report allows access to complete information on all monitored conditions either locally, from the keypad, or by telephone, from any location. The Model 800 will answer an incoming telephone call following the programmed Rings Until Answer (refer to Chapter 4, Section 4.6). Included with the Status Report are messages related to alarm conditions, AC power, battery backup and sound level. It also provides an opportunity for listening to on-site sounds (refer to Listen-in Time, Chapter 4, Section 4.8).
To initiate the Status Report:
1. Press WHAT IS.
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Sensaphone® Model 800 User’s Manual
2. Press STATUS.
Sections 6.2.1, 6.2.2, and 6.2.3 demonstrate two different Status Report recitations. The Status Report starts with:
“Hello. This is 555-1234 (or the programmed ID), (Custom ID
Message).”
“It is now 12:15pm (or the current time).”
The Model 800 proceeds with a separate report for each zone. Each zone identifies itself by reciting the zone number and it’s associated voice message.
6.2.1 Example: Status Report, No Alarms
Zones 2, 3, 4, 5, 6, 7, and 8 are configured as dry contact and zone 1 is configured as temperature. No alarms exist. The Status Report begins by saying, “Hello, this is 555-1234, this is building M, third floor; it is now 2:30 pm.
Following this introduction, the report continues:
“Zone 1, room temperature, 74 degrees, OK.”
“Zone 2, door alarm, OK.”
“Zone 3, ups alarm, OK.”
“Zone 4, water sensor, OK.”
“Zone 5, OK.”
“Zone 6, OK.”
“Zone 7, OK.”
“Zone 8, OK.”
“The sound is OK.”
“The power is ON.” This refers to AC power.
“The batteries are OK.” Other possible responses: “Batteries are low” or “Replace batteries.” (Refer to Section 6.2.4 for additional information regarding battery condition.)
“The output is off.”
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“Listen to the sound for 10 seconds.” In this case, the programmed Listen-in Time is set at 10 seconds. (This feature is not available when obtaining the Status Report on-site, directly at the keypad.)
The Status Report repeats once more and the Model 800 concludes the call, saying: “Goodbye.” (The Status Report will not repeat if obtained at the keypad; “Goodbye,” is also not recited.)
The phrase “no number” at the end of a Status Report indicates that no dial-out phone numbers have been programmed.
6.2.2 Example: Status Report, Existing Alarms
Zones 2, 3, 4, 5, 6, 7 and 8 are configured as dry contact and zone 1 is configured as temperature. An emergency situation is at hand: a fire in a greenhouse has tripped a smoke alarm and electrical power has been disrupted. In addition to high sound and AC power alarms, separate alarms exist on zones 1, 2, 3, and 4. You happen to call in for the Status Report, which begins with, Hello, this is 555-1234; “this is the Sensaphone 800 at ACME Greenhouse, 225 Oak Street”
It is now 8:45 PM
Zone 1, “Temperature in greenhouse”, 110 degrees Fahrenheit, too high, acknowledged alarm exists
Zone 2, “Door alarm in greenhouse”, not OK, acknowledged alarm exists
Zone 3 “Water pressure alarm in greenhouse”, not OK, acknowledged alarm exists
Zone 4 “Greenhouse control system”, not OK, acknowledged alarm exists
Zone 5 “Emergency generator alarm”, not OK, acknowledged alarm exists
Zone 6, OK
Zone 7, OK
Zone 8, OK
A High Sound alarm exists, it is now too high
The Power is Off.
The Batteries are Low.
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Sensaphone® Model 800 User’s Manual
The Output is Off.
Listen to the sound for 10 seconds.
Goodbye.
6.2.3 Example: Status Report, Disabled Zones
If a zone is disabled, the dial-out feature for that zone is deactivated, but all other programmed parameters remain in effect. In the example below, all 8 zones are disabled, although zones 1 and 3 are detecting alarms. AC power and Sound Level are also disabled for dial-out. When you call the Model 800 for a Status Report, you hear the following:
Hello, this is 555-1234; “this is the Sensaphone 800 at ACME Greenhouse, 225 Oak Street”
It is now 8:45 PM
Zone 1, “Temperature in greenhouse”, the alarm is disabled, it is now 110 degrees Fahrenheit, too high, acknowledged alarm exists.
Zone 2, “Door alarm in greenhouse”, the alarm is disabled, it is now not OK, acknowledged alarm exists.
Zone 3 “Water pressure alarm in greenhouse”, the alarm is disabled, it is not OK.
Zone 4 “Greenhouse control system”, the alarm is disabled, it is not OK.
Zone 5 “Emergency generator alarm”, the alarm is disabled, it is not OK.
Zone 6, the alarm is disabled, it is now OK
Zone 7, the alarm is disabled, it is now OK
Zone 8, the alarm is disabled, it is now OK
The Sound alarm is disabled, it is now too high
The Power alarm is disabled, it is now Off.
The Batteries are Low.
The Output is On.
Listen to the sound for 10 seconds.
Goodbye.
The Status Report repeats once more and the Model 800 concludes the call, saying: “Goodbye.”
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6.2.4  Battery Condition
During a Status Report, you may hear one of three possible messages regarding battery power. The Model 800 determines the appropriate message by measuring battery voltage. Depending upon the remaining voltage, it may respond:
•  “The batteries are OK,” if over 8.2 Volts.
•  “The batteries are low,” if between 7.2 and 8.2 Volts.
•  “Replace batteries,” if below 7.2 Volts.
6.2.5  Remote Access by Touch-Tone™ Telephone
You can issue a number of commands to the 800 remotely using a Touch-Tone™ telephone. This command mode can be entered at any time during the status report. Simply press a Touch-Tone™ and the unit will halt the report and respond with “OK.” You are now in Touch-Tone™ command mode. Commands are available to perform the following functions:
•  Enable and disable zones, power monitoring, and sound monitoring
•  Recite/Set High and Low alarm limits
•  Recite/Set telephone numbers
•  Record/Play custom voice messages
•  Recite/Set the relay output
•  Activate the microphone for listen-in
•  Recite status report
NOTE : If a security code is enabled, the 800 will prompt you with “Enter security code.” Enter the four-digit keypad security code plus “ # ” to enter touch-tone command mode. If entered correctly, the 800 will respond with “OK” and you can proceed to enter the com­mands. If entered incorrectly, the unit will give you one more chance. If it is incorrect a second time, the unit will say “Error, goodbye” and hang up.
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Sensaphone® Model 800 User’s Manual
The commands are put together based on the letters of a touch-tone telephone. See typical telephone keypad layout below.
1
f abc 1
[2]
f def 1
[3l
f ghi 1
[4]
f i kl 1
[5]
mno ^
[6,
pqrs '
17]
f tuv ]
\8\
' wxyz
[9]
0
Many of the commands use three letters that represent an abbreviation of the selected command. For example, to Set a High limit on Zone 1 you would press S + H + 1 (or in numeric form 7 + 4 + 1)
The tables below list all of the touch-tone commands that are supported. Commands are listed in both character and numeric formats. The # key is used as an ENTER key. Use the * key to represent a negative sign or to represent the [CODE] key when programming telephone numbers.
Enable/Disable Zones
This command will toggle the selected zone between the enabled or disabled state.
Description Enable/Disable Zone
Touch-Tone Command * + Z(9) + (zone number)
Set and Recite High & Low Alarm Limits
The following commands are used to set or recite the Low Alarm Limit for any Zone.
Description                       Touch-Tone Command
Set Zone Low Limit           S(7) + L(5) + (zone #) + (value) + #
Description                       Touch-Tone Command
What Is Zone Low Limit     W(9) + L(5) + (zone #)
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The following commands are used to set or recite the High Alarm Limit for any Zone.
Description                       Touch-Tone Command
Set Zone High Limit           S(7) + H(4) + (zone #) + (value)+ #
Description                       Touch-Tone Command
What Is Zone High Limit W(9) + H(4) + (zone #)
Set and Recite Telephone Numbers
The following commands will allow you to program and recite dialout telephone numbers. You may need to use the Special Dialing Codes below.
Special Dialing Codes Summary
Code 1: Numeric pager type Code 2: Wait for answer Code 3: Change to Touch-Tone Code 4: Pause Code 5: Star (*) Code 6: Pound (#)
Description                           Touch-Tone Command
Setting a phone number         S(7) + T(8) + (entry 1–8) + (telephone
number) + #
Description                         Touch-Tone Command
Reciting a phone number W(9) + T(8) + (entry 1–8)
Record and Play Custom Voice Messages
The following commands will allow you to record and play back custom voice messages for the ID message (0) and each zone (1–8).
Description                           Touch-Tone Command
Record a Message                 S(7) + M(6) + (entry 0–8)
Description                           Touch-Tone Command
Play a Message                   W(9) + M(6) + (entry 0–8)
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Sensaphone® Model 800 User’s Manual
Control the Relay Output
The following commands will allow you to check the status of the relay output and to toggle the Relay Output On and Off.
Description                       Touch-Tone Command
Reciting the Output Status W(9) + R(7) + O(6)
Description                       Touch-Tone Command
Switching the Output         S(7) + R(7) + O(6)
Activate Microphone Listen-in
The following command will allow you to activate the microphone listen-in for the programmed duration.
Description                       Touch-Tone Command
Activate Mic Listen-in M(6) + I(4) + C(2)
Request Status Report
The following command will initiate a status report.
Description                       Touch-Tone Command
Recite status report             W(9) + S(7) + R(7)
Hang-up
The following command will make the 800 hang up the telephone line.
Description                       Touch-Tone Command
Hang-up the phone line B(2) + Y(9) + E(3)
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Chapter 7: Operation
After installation and programming is completed, the Model 800 is fully operational. This chapter explains the sequence of events that occur during an alarm dialout to illustrate how the Model 800 operates.
7.1 Alarm Detection, Dial-out and Acknowledgment
Generally, an alarm event is structured in the following manner:
I.    The Model 800 detects an alert condition due to a change at the sensor.
II.   A valid alarm is recognized.
III . Dial-out begins.
IV. The alarm is acknowledged.
Often, an alarm does not proceed through all stages: either an alert condition does not persist long enough to be considered valid, or a valid alarm is cancelled.
The table on the following pages explains the alarm detection, dial-out and acknowledgment features and lists important variable factors affecting their operation.
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I.Model 800 Detects a Change at the Sensor
Variable Factors
• Model 800 detects a change in the monitored condition (from the sensor wired to one of the zones). This is considered an alert condition, and does not qualify as a valid alarm at this point.
• The condition continues throughout the programmed Recognition Time. If the condition (or sensor) reverts to its normal state before the Recognition Time is reached, no alarm will occur.
Zone Type: (1) An open circuit closes,
(2) a closed circuit opens, or
(3) temperature limits are exceeded.
Recognition Time: Activated
II. A Valid Alarm Is Recognized
Variable Factors
• The condition must persist long enough to meet or exceed the programmed Recognition Time. When Recognition Time has expired, but the alert condition continues, the Model 800 will determine that a valid alarm exists.
• When a valid alarm is determined, Call Delay is activated, forcing the Model 800 to wait for a programmed period of time before starting the dial-out process. Call Delay applies to the period just prior to dial-out, before the first telephone call is made.
• Call Delay provides the opportunity to cancel a valid alarm at the Model 800’s installation site, before dial-out occurs. An audible voice message indicates which of the zones is in alarm. If on-site personnel acknowledge the alarm within the Call Delay time, the Model 800 will not dial out. (Local Voice Mute is disabled, so that alarm messages can be heard at the site.)
Recognition Time: Expired
Valid Alarm: Exists
Call Delay: Activated
Alarm Message: Audible, On-site Activated
Local Voice Mute: Disabled
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Chapter 7: Operation
III. Dial-out Begins
Variable Factors
• The dial-out process is activated as soon
Call Delay:
as the Call Delay time expires (if the
Expired
alarm has not been cancelled at the Model
800’s installation site.) The dial-out begins
with telephone number 1 and proceeds
sequentially, through the remaining
telephone numbers.
• If the alarm is not acknowledged with the
Intercall Time:
first dial-out telephone call, the Model
Activated
800 waits the duration of Intercall Time
before dialing the next telephone number.
Intercall Time is the programmed waiting
period in between each dial-out telephone
call.
• When the telephone is answered, the
Voice Repetitions:
programmed Voice Repetitions determine
Activated
the number of times per call the Model
800 recites the alarm message.
• Call Progress, an automatic feature,
enables the Model 800 to detect whether
Call Progress:
or not the telephone call is answered. After
Activated
10 rings, or if a busy signal is encountered,
the Model 800 will hang up, wait the
programmed Intercall Time, and proceed
to dial the next telephone number.
• If no telephone calls are answered, the
Max Calls:
Model 800 dials out sequentially, through
Activated
the remaining telephone numbers and
continues to cycle until the programmed
Maximum Number of Calls is reached.
• When the telephone is answered, the
Alarm Messages: By Telephone
Model 800 will immediately begin reciting
a message that indicates which of the
and
zones is in alarm. At the same time, the
On site
alarm message is repeating at the Model
800’s installation site. The Model 800 will
request acknowledgment, if it has not yet
occurred.
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IV. The Alarm Is Acknowledged
Variable Factors
• At any time after a valid alarm
is determined, the alarm may be
Local, On-site
acknowledged at the Model 800’s
Acknowledgment
installation site, by pressing ALARM
CANCEL key.
• When the Model 800 dials out and
the call is answered via Touch-Tone
telephone, any alarm may be instantly
Touch-Tone
acknowledged by pressing “555.”
Acknowledgment:
Fast Code 555
• If the alarm message repeats for
the number of programmed Voice
Repetitions, and “555” has not been
entered, the Model 800 will say:
“Enter acknowledgement code.”
The Model 800 waits 10 seconds for the
Touch-Tone
Touch-Tone code “555” to be entered. If
the code is entered within 10 seconds, it
Acknowledgment:
responds:
Normal Code 555
“Alarm acknowledged.”
The alarm is considered acknowledged
and the dialout concludes.
• If the Model 800 does not receive the
Tone or Pulse
Touch-Tone code within 10 seconds, it
Callback
recites the following:
Acknowledgment:
“Error, enter acknowledgement code.”
Time
If the Model 800 does not receive the
acknowledgement code a second time,
it says “error, goodbye” and hangs up.
The recipient of this message must call
the Model 800 back within the period
programmed for Intercall Time, in order
to acknowledge the alarm. If Local
Voice Mute is off, the unit will beep at
the installation site while waiting for this
call.
• Callback Acknowledgement: If enabled,
the Model 800 waits 10 rings before
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Chapter 7: Operation
IV. The Alarm Is Acknowledged
Variable Factors
answering to guard against random acknowledgment. If an answering device is connected to the same line as the Model 800 (and TAD is enabled), you must call the unit and let the line ring once, then hang up, wait ten seconds and call back again within 30 seconds. The Model 800 will answer on the first ring. It will recite any unacknowledged alarms, then say:
“Alarm acknowledged, goodbye.”
When the Model 800 hangs up, the alarm is acknowledged and dial-out stops.
• If calls remain unanswered, or if they are received by an answering machine or FAX, the Model 800 continues the dialout sequence; it waits the Intercall Time and proceeds to dial the next telephone number. Telephone numbers are dialed sequentially, and this cycle continues for the number of Max Calls programmed. If no acknowledgment occurs, then at the completion of Max Calls, the alarm is automatically acknowledged and the dial-out process is terminated.
Tone or Pulse Callback Acknowledgment: TAD Enabled
Max Calls Acknowledgment
NOTE
Acknowledging the alarm does not correct the situation! The alarm condition will still exist until the sensor is restored to its normal state.
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7.2 Example: A Dial-out Telephone Call
The following parameters are selected for demonstration purposes:
• Model 800 Unit ID Number is set to 555-5674. It is currently installed at your place of business.
• Dial-out Telephone Number 1 is programmed to 555-1234, your home telephone number.
•  Voice Repetitions are set to 4. The Model 800 is detecting an alarm on zone 2. The telephone rings at 555-1234, your home number. You answer the telephone and hear the following message:
“Hello, this is 555-5674. This is the Sensaphone 800 at John’s Printing Express. It is now 12:30 Am . Zone two, back door security sensor, alarm exists, it is not okay.”
(4-seconds to hear on-site sound from unit’s microphone.)
“Hello, this is 555-5674. This is the Sensaphone 800 at John’s Printing Express. It is now 12:30 Am . Zone two, back door security sensor, alarm exists, it is not okay.”
(4-seconds to hear on-site sound from unit’s microphone.)
“Hello, this is 555-5674. This is the Sensaphone 800 at John’s Printing Express. It is now 12:30 Am . Zone two, back door security sensor, alarm exists, it is not okay.”
(4-seconds to hear on-site sound from unit’s microphone.)
“Hello, this is 555-5674. This is the Sensaphone 800 at John’s Printing Express. It is now 12:30 Am . Zone two, back door security sensor, alarm exists, it is not okay.”
(4-seconds to hear on-site sound from unit’s microphone.)
“Enter acknowledgement code.”
NOTE
It is important that your dial-out telephone numbers be answered by you or other authorized personnel in order to ensure adequate response to an alarm.
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Chapter 8: Controlling the Output
Chapter 8: Controlling the Output
The Sensaphone 800 includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C Normally Open/Normally Closed mechanical relay and is rated for up to 30VAC/VDC 1A. A sample wiring diagram is shown below:
Alarm Light
Figure 1: Relay output connected to alarm
The output can be programmed to operate in one of 13 automatic modes or it can operate in manual mode (default). The 13 automatic modes allow the output to automatically turn on and off based on individual alarms or any alarm. In manual mode the output is controlled via keypad command or remotely via touch-tone phone. A description of each mode is described below.
8.1 Output Modes Mode Description
1 2
3 4
5
Output on when zone 1 goes into alarm. Off when alarm is
acknowledged.
Output on when zone 2 goes into alarm. Off when alarm is
acknowledged.
Output on when zone 3 goes into alarm. Off when alarm is
acknowledged.
Output on when zone 4 goes into alarm. Off when alarm is
acknowledged.
Output on when zone 5 goes into alarm. Off when alarm is
acknowledged.
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Sensaphone® Model 800 User’s Manual
Mode Description
6 7 8 9 0 Phone
Output on when zone 6 goes into alarm. Off when alarm is acknowledged.
Output on when zone 7 goes into alarm. Off when alarm is acknowledged.
Output on when zone 8 goes into alarm. Off when alarm is acknowledged.
Output on when a Sound alarm occurs. Off when alarm is acknowledged.
Output on when a Power alarm occurs. Off when alarm is acknowledged.
Output on when phone line is unplugged for more than 15 seconds. Off when a phone line is plugged in. Output on when any alarm occurs. Off when all alarms are acknowledged.
Output controlled manually via keypad command or touch-tone telephone. (default)
#
8.1.1 To program the Output Mode:
1. Press the SET key.
2. Press the OUTPUT key.
OUTPUT
PAUSE
AM
The 800 will say “Enter output mode.”
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Chapter 8: Controlling the Output
3. Using the number keys, enter a value for the output mode.
nut9E9
H13jjll
■SMV|3|fl
4. Press the ENTER key.
ENTER
PM
The 800 will say “OK” and recite a description of the mode selected, such as “Automatic on Zone 1” or “Manual.” Note that when Mode * is selected, the 800 will simply say “Automatic on Alarm,” meaning that the output will automatically turn on when any alarm occurs.
8.1.2 To play back the programmed Output Mode:
1. Press WHAT IS.
2. Press OUTPUT. OUTPUT
The 800 will recite the programmed output mode.
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8.2 Switching The Output Using The Keypad
When programmed for Manual mode, the command to switch the output is:
SENSOR ON/OFF + OUTPUT.
OUTPUT
PAUSE
AM
The 800 will respond “The output is on/off” to indicate the state of the output.
Note : If the 800 says “Error,” the output is not programmed for manual mode.
8.2.1 Switching the Output Over the Phone
The following commands will allow you to check the status of the relay output and to toggle the Relay Output On and Off.
To recite the Output Status press W(9) + R(7) + O(6)
wxyz
pqrs
To switch the Output press
S(7) + R(7) + O(6)
' pqrs '
7
' pqrs ■*
7
r mno
.6
8.3 Typical Applications
Heating Up Your Cottage Or Cabin Remotely
If you keep your cottage or cabin open all year around, or if you do not drain your pipes and add antifreeze to your plumbing, you likely keep your furnace active when you are away but at a very low temperature. The Sensaphone will provide an invaluable service to you by keeping you updated to any change in the status of your furnace operation. Prior to your arrival at your cottage or cabin, you can remotely use your Sensaphone 800 to raise the thermostat and increase the heat.
Most furnaces use a typical 4-wire (heat/cooling) or 3-wire (heat only) thermostat. The Sensaphone can easily control these types of thermostats. If your heating source consists of high voltage
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Chapter 8: Controlling the Output
electric baseboard heaters, you should consult a qualified electrician or heating professional for proper installation of the Sensaphone remote control facility. Electric baseboard heaters may utilize either a low voltage (2-wire) thermostat or a direct control high voltage thermostat. Only the low voltage thermostat may be directly connected to the Sensaphone.
8.3.1 Single Thermostat Control
There are two installation methods that can be used to remotely change the thermostat setting in your cottage or cabin; the single thermostat method and the dual thermostat method (see section 8.3.2 for details on the dual thermostat method). The single thermostat method requires you to install a model with an input to switch between two temperature settings. Sensaphone offers a 7-day programmable thermostat and power supply which has this feature (order part #’s FGD-0064 & XFR-0024). This thermostat has been carefully chosen to work with the model 800 to allow remote control between normal or vacation mode. You will need to replace your current thermostat, so if you are unsure about performing this work yourself, please contact a licensed heating/cooling professional for installation assistance. Follow the manufacturer’s instructions for installing the thermostat.
The Model 800 will need to be wired to the thermostat to control it. For a visually appealing installation you may want to locate the Sensaphone close to your heater so that the cable follows the same path as the one from your heater to the thermostat. An added benefit of this location is that you can easily add a water sensor to monitor for leaks around your hot water heater or other plumbing. Typically the water heater is located near the heating and cooling system.
Step 1: Install the thermostat.
Refer to the manufacturer’s instructions for installation. For installation assistance, contact Aube Technologies at 1-800-831-AUBE.
Step 2: Mount the Sensaphone 800.
Choose a location for your Sensaphone that allows for easy wiring to the thermostat, such as near your heater/air conditioning system. Mount the unit on a wall or flat on a desktop or table surface. Plug in the power supply and connect the telephone line.