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XPower Powerpack 600HD
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Owner’s Guide
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About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with products from 50 watt mobile units to one MW utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and backup power applications in both grid-connected and stand-alone systems. Xantrex products include inverters, battery chargers, programmable power supplies, and variable speed drives that convert, supply, control, clean, and distribute electrical power.
Trademarks
XPower Powerpack 600HD is a trademark of Xantrex International. Xantrex is a registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the property of their respective owners and are used herein for identification purposes only.
Notice of Copyright
XPower Powerpack 600HD Owner’s Guide © August 2006 Xantrex International. All rights reserved.
Exclusion for Documentation
Unless specifically agreed to in writing , Xantrex Technology Inc . (“ Xantrex ”)
( a ) makes no warranty as to the accuracy , sufficiency or suitability of any technical or other information provided in its manuals or other documentation .
( b ) assumes no responsibility or liability for losses , damages , costs or expenses , whether special , direct , indirect , consequential or incidental , which might arise out of the use of such information . The use of any such information will be entirely at the user ’ s risk ; and
( c ) reminds you that if this manual is in any language other than English , although steps have been taken to maintain the accuracy of the translation , the accuracy cannot be guaranteed . Approved Xantrex content is contained with the English language version which is posted at www . xantrex . com .
Date and Revision
August 2006 Revision C
Part Number
975-0213-01-01
Product Number
852-2000
Contact Information
Telephone: 1 360-925-5097 Fax: 1 360-925-5143
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About This Guide
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Purpose
The purpose of this Owner’s Guide is to provide explanations and procedures for installing, operating, maintaining, and troubleshooting the XPower Powerpack 600HD.
The Guide provides safety guidelines, detailed planning and setup information, as well as information about operating and troubleshooting the unit.
Conventions Used
The following conventions are used in this guide.
A
WARNING Warnings identify conditions or practices that could result in personal injury or loss of life.
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A
CAUTION Cautions identify conditions or practices that could result in damage to the product or to other equipment.
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Important: These notes describe an important action item or an item that you must pay attention to.
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Note: These notes describe additional information which may add to your understanding of how to use the product.
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About This Guide
Related Information
You can find more information about Xantrex Technology Inc. as well as its products and services at www.xantrex.com .
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975-0213-01-01
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Important Safety Instructions
The XPower Powerpack 600HD generates a type of AC power similar to a normal household wall outlet. Operating the XPower Powerpack incorrectly or misusing it may damage the equipment or create hazardous conditions for the user.
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Important: Before using your XPower Powerpack, be sure to read and save these safety instructions.
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Warnings and Cautions
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A
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WARNING: Shock hazard. Keep away from children.
The XPower Powerpack generates the same potentially lethal AC power as a normal household wall outlet. Do not insert foreign objects into the AC Outlet, the DC Power Socket, the Jump-Start Cable Port, or the ventilation holes. Do not expose this product to water, rain, snow, or spray.
A\ WARNING: Explosion hazard
As. WARNING: Heated surface
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Safety
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WARNING: Fire hazard
Never allow jump-start cables’ red and black clamps to touch each other or another common metal conductor. This could cause damage to the unit and/or create a sparking/explosion hazard. Always disconnect the jump-start cables from the unit after use and clip the plastic guard over the jump-start cable port.
WARNING: Fire hazard
Jump-start cable clamps must be connected positive to positive (red clamp to battery “ + ”) and negative to negative (black clamp to battery “ – ”). A reverse polarity connection (positive to negative) may cause damage to the unit and/or create a sparking/explosion hazard.
WARNING: Fire hazard
The jump-start feature is designed for short term operation only— less than 4 seconds. Operating the jump-start feature for more than 4 seconds may cause damage to the unit. Allow the XPower Powerpack to cool down for at least 3 minutes after each jump-start.
WARNING: Risk of explosion, fire or burns
The battery terminals exposed at the jump-start cable port have enough energy present to cause a spark, creating an explosion hazard, or to cause burns if a metal object contacts both terminals. Always clip the plastic guard over the port when not in use.
WARNING: Limitations on use
The XPower Powerpack is not intended for use in connection with life support systems or other medical equipment or devices.
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CAUTION
Do not connect any AC appliance with the neutral conductor connected to ground to the XPower Powerpack.
CAUTION
Do not expose the XPower Powerpack to temperatures over 40 °C (104 °F).
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Safety
Precautions When Working With Batteries
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Ak WARNING: Explosion and fire hazard
1. Follow all instructions published by the battery manufacturer and the manufacturer of the equipment in which the battery is installed.
2. Make sure the area around the battery is well ventilated.
3. Never smoke or allow a spark or flame near the engine or batteries.
4. Be careful not to drop a metal object on the battery or allow a metal tool to simultaneously touch the positive and negative cable ends or battery terminals. It might spark or short-circuit the battery or other electrical parts and cause an explosion.
5. Remove personal metal items such as rings, bracelets, necklaces, and watches when working with a lead-acid battery. A lead-acid battery produces a short-circuit current high enough to weld a ring or other similar objects to metal, causing a severe burn.
6. If you need to remove a battery, always remove the positive terminal from the battery first. Make sure all accessories are off so you don’t cause an arc.
7. Someone should be within range of your voice, or close enough to come to your aid when you work near a lead- acid battery.
8. Have plenty of fresh water and soap nearby in case battery acid contacts skin, clothing, and eyes.
9. Wear complete eye protection and clothing protection. Avoid touching your eyes while working near batteries.
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Safety
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10. If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters your eyes, immediately flood them with running cold water for at least twenty minutes and get medical attention immediately.
11. Keep a supply of baking soda on hand in the area of the batteries. Baking soda neutralizes lead-acid battery electrolyte.
Precautions for Using Rechargeable Appliances
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CAUTION
The output of the inverter is non-sinusoidal.
Most rechargeable battery-operated equipment uses a separate charger or transformer that is plugged into an AC receptacle and produces a low voltage charging output.
Some chargers for rechargeable batteries can be damaged if connected to the XPower Powerpack.
Do not use the following with the XPower Powerpack:
• Small battery-operated appliances like flashlights, razors, and night lights that can be plugged directly into an AC receptacle to recharge.
• Some chargers for battery packs used in hand power tools. These chargers display a warning label stating that dangerous voltages are present at the battery terminals.
Note: If you are unsure about using your rechargeable appliance with the XPower Powerpack, contact the equipment manufacturer to determine the rechargeable appliance’s compatibility with the modified sine wave (non-sinusoidal) AC waveform.
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Contents
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1 Introduction
About the XPower Powerpack 600HD -------------------------------- 1
Comprehensive Protection ---------------------------------------------- 1
Automatic Overload ------------------------------------------------ 1
Overheating ----------------------------------------------------------- 1
Low Battery Protection --------------------------------------------- 2
Jump-Start Cables’ Safety Feature -------------------------------- 2
2 Features
Materials List ------------------------------------------------------------ 3
XPower Powerpack 600HD Features ---------------------------------- 4
Front Panel Detail ---------------------------------------------------- 4
AM/FM Radio with Digital Alarm Clock ------------------------ 7
Left Side View ------------------------------------------------------- 9
Accessories --------------------------------------------------------- 10
3 Operation
Attention: Charge Before Use ----------------------------------------- 11
Operating Conditions and Guidelines ------------------------------- 11
Choosing a Location ---------------------------------------------------- 12
Using XPower Powerpack 600HD for the First Time ------------- 13
Recharging with the AC Charger ------------------------------------ 13
Using the Light --------------------------------------------------------- 14
Operating AC Appliances --------------------------------------------- 14
Understanding AC Appliances ---------------------------------- 14
Run Time on Typical AC Appliances -------------------- 15
High Surge Appliances -------------------------------------- 15
Trouble Appliances ----------------------------------------- 16
Operating Several Appliances at Once -------------------- 16
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Contents
Operating an AC Appliance -------------------------------------- 17
Operating 12 V DC Appliances -------------------------------------- 18
Jump-Starting a Vehicle’s Engine ------------------------------------ 20
Using the Radio --------------------------------------------------------- 22
Power Draw --------------------------------------------------------- 22
Listening to the AM Band --------------------------------------- 22
Connecting to an External Battery ------------------------------------ 22
4 Maintenance
Battery Maintenance ---------------------------------------------------- 25
Recharging the XPower Powerpack 600HD Battery --------------- 26
Recharging with the AC Charger -------------------------------- 27
Recharging with the DC Charging Cable ---------------------- 28
Recharging with a Generator’s Regulated 12 V DC Outlet - 29
Recharging From a Solar Panel ---------------------------------- 30
Replacing the Incandescent Light ------------------------------------ 31
Replacing the External Fuse ------------------------------------------- 31
Recycling ---------------------------------------------------------------- 32
5 Troubleshooting
Common Problems ----------------------------------------------------- 33
Buzz in Audio Equipment --------------------------------------- 33
Television Interference ------------------------------------------- 33
Troubleshooting Reference ------------------------------------------- 34
A Specifications
Electrical Specifications ---------------------------------------------- 39
Physical Specifications ------------------------------------------------ 41
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975-0213-01-01
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Introduction
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About the XPower Powerpack 600HD
Easy-to-use and designed for years of reliable service, the XPower Powerpack 600HD can run many AC appliances and 12 V DC appliances whenever you need power for work or play, at home or on the road.
The XPower Powerpack:
• Powers 115 V AC appliances
• Powers 12 V DC appliances
• Jump starts vehicle engines
• Provides lighting for emergency use In addition, the XPower Powerpack is equipped with:
• AM/FM radio
• Digital alarm clock.
Comprehensive Protection
Automatic Overload
The XPower Powerpack has built-in protection against output overload. If you connect an appliance to the AC outlet(s) that draws more than 480 W, or one which draws excessive surge power, the power to the AC outlet automatically shuts off.
Overheating
The XPower Powerpack is protected from overheating. If the inverter exceeds a safe temperature, power to the AC outlet automatically shuts off.
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1
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Comprehensive Protection
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Low Battery Protection
Low battery protection protects the internal battery from excessive discharge and possible damage. When the AC outlet ON/OFF switch is turned on, an audible alarm alerts you when the internal battery is nearly discharged (11.0 V DC) and the unit turns off at 10.5 V DC.
Jump-Start Cables’ Safety Feature
The XPower Powerpack comes with a user-replaceable 250 A fuse to protect the unit and vehicle battery from damage through reverse polarity and short-circuit conditions.
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2
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975-0213-01-01
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Features
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Chapter 2 describes the main features of the XPower Powerpack 600HD. We recommend that you familiarize yourself with these features before operating the unit.
Materials List
Your XPower Powerpack package includes these items:
p XPower Powerpack
p Owner’s Guide
p AC charger
p DC charging cable
p Jump-start cables
p Accessory bag
If any of these materials are missing or are unsatisfactory in any way, please contact Customer Service (see page 43).
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3
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XPower Powerpack 600HD Features
|
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XPower Powerpack 600HD Features
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Front Panel Detail
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Front Panel Features
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Feature
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Description
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1
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Display Function button, when pressed, allows for reading Battery Charge status on the Digital Display . Toggles Digital Display’s power ON/OFF .
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Output Power (W) light illuminates (green) when Output Power information is displayed on the Digital Display .
Battery Charge (%) light illuminates (green) when Battery Charge information is displayed on the Digital Display .
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Digital Display displays the inverter’s Output Power in W and Battery Charge status in % FULL .
Charging Status light illuminates when the XPower Powerpack is in Charging Status mode (i.e. AC Charger is connected to the inverter’s Charger Input Socket and plugged into the household 120 V AC outlet).
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XPower Powerpack 600HD Features
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5 W incandescent light illuminates for about 50 hours when the battery is fully charged.
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3 AC Outlets are standard 3-prong outlets supplying 120 V AC power for running an AC appliance.
AC Outlet ON/OFF switch illuminates when the switch is turned on.
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9
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Light ON/OFF Switch for 5 W incandescent light.
Audible Alarm (inside the unit) sounds in the event of overheating or low battery protection on inverter.
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XPower Powerpack 600HD Features
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XPower Powerpack 600HD Features
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AM/FM Radio with Digital Alarm Clock
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Radio and Clock Features
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Radio and Clock Operation
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XPower Powerpack 600HD Features
|
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Left Side View
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4
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Feature
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Description
|
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1
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DC Power Socket can:
• Power 12 V DC auto, RV or marine appliances
• Recharge XPower Powerpack from a 12 V outlet in a vehicle using the DC Charging Cable.
External Replaceable Fuse is rated at 250 A, 32 V. Located behind fuse cover.
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2
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3
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Jump-Start Cable Port supplies high power DC current. The cables connect to the jump-start cable port when jump-starting a vehicle or when connecting an external battery to the XPower Powerpack. The jump-start cable connection is designed so that the cables cannot be inserted incorrectly into the jump-start cable port.
AC Charger Input Socket
|
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4
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9
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XPower Powerpack 600HD Features
|
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Accessories
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2
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Feature 1
|
Description
AC Charger lets you recharge the XPower Powerpack from a standard AC wall outlet and can only be used to recharge the internal battery of the XPower Powerpack.
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2
|
Detachable heavy-duty jump-start cables
DC Charging Cable lets you recharge the XPower Powerpack from a 12 V system in a car, SUV, RV or a boat.
|
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3
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4
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Accessory bag
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3
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Operation
|
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|
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Chapter 3 explains how to operate the XPower Powerpack 600HD efficiently. This chapter covers:
• Recharging the XPower Powerpack for first time use
• Using the built-in light
• Operating AC appliances and 12 V DC appliances
• Jump-starting a vehicle’s engine
• Connecting to an external battery for additional run time.
Attention: Charge Before Use
Charge the XPower Powerpack for at least 48 hours immediately after purchase. Recharge after each use and once every three months. See “Recharging the XPower Powerpack 600HD Battery” on page 26.
Failure to follow these instructions will void the product warranty.
Operating Conditions and Guidelines
|
|||
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|
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A A
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CAUTION
Read all operating instructions before operating the XPower Powerpack.
CAUTION
Do not use the XPower Powerpack to operate any AC appliances or 12 V DC appliances while recharging with the AC Charger. The AC Charger may fail if AC appliances or 12 V DC appliances are operated while the AC Charger is connected.
CAUTION
The XPower Powerpack is not intended for use as a UPS (Uninterruptible Power Supply).
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A
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11
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Choosing a Location
|
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Choosing a Location
|
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A
|
WARNING: Fire or explosion
The XPower Powerpack contains components that tend to produce arcs or sparks. To prevent fire or explosion, do not operate the XPower Powerpack in compartments containing batteries or flammable materials, or in locations that require ignition-protected equipment.
The XPower Powerpack should be operated only in locations that meet these requirements:
|
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|
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Dry
|
Do not allow water or other liquids to drop or splash on the XPower Powerpack.
Ambient air temperature should be between 32 and 104ºF (0 and 40ºC)—the cooler the better within this range.
Leave at least 2" (5 cm) clearance around the XPower Powerpack for air flow. Ensure that the ventilation openings are not obstructed.
Do not operate the unit in the same compartment as batteries or in any compartment capable of storing flammable liquids like gasoline.
|
||
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Cool
|
|||
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Ventilated
|
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Safe
|
|||
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|
|||
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Protected Do not operate the unit where it will be exposed to battery
from battery gases. These gases are very corrosive, and prolonged gases exposure will damage the XPower Powerpack.
|
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12
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|
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|
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|
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|
Using XPower Powerpack 600HD for the First Time
Using XPower Powerpack 600HD for the First Time
Important: Prior to operating your AC appliance or 12 V DC appliance, ensure that the battery of the XPower Powerpack is fully charged. If the battery has been fully discharged, recharging with the AC Charger may take up to 35 hours.
|
|||
|
|
|||
|
Recharging with the AC Charger
|
|||
|
|
|||
|
Note: The Battery Charge (%) reading on the digital display is only accurate when the XPower Powerpack has been disconnected from all appliances and all charging sources for 15 minutes.
|
|||
|
|
|||
|
Recharging with the AC charger is a true “plug-in-and-forget” charging method. We recommend leaving the AC charger connected when the XPower Powerpack is not in use.
To recharge with the AC Charger:
1. Disconnect any 12 V DC appliances and turn the light off.
2. Turn the AC Outlet ON/OFF switch to OFF.
3. Plug the AC Charger into a standard AC wall outlet.
4. Insert the AC Charger cable end into the AC charger input socket (see page 9).
The green Charging Status light changes from flashing to steady when charging is complete (about 35 hours if the battery is completely discharged).
|
|||
|
|
|||
|
Important: The 35-hour charging time for the XPower Powerpack assumes that there is 120 V at the AC wall outlet. If the voltage is less than 120 V AC, it may take more than 35 hours to fully recharge the XPower Powerpack. If, after 35 hours of charging, the green Charging Status light is still flashing, continue to charge the unit for another 15 hours.
|
|||
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|
|||
|
975-0213-01-01
|
13
|
||
|
|
|||
|
|
|||
|
Using the Light
|
|||
|
|
|||
|
Important: If you keep the XPower Powerpack in storage, the battery will discharge over time. Remember to recharge the battery every three months to keep the XPower Powerpack operational.
|
|||
|
|
|||
|
Note: Once fully charged, the charging current automatically reduces to a maintenance charge mode, and the XPower Powerpack may be left permanently connected to the AC Charger.
|
|||
|
|
|||
|
Using
|
the Light
|
||
|
|
|||
|
The XPower Powerpack has a built-in incandescent light which will operate for about 40 hours before the unit needs to be recharged. The ON/OFF switch is located above the light.
Operating AC Appliances
Understanding AC Appliances
AC appliances are rated by how much electrical power (in watts) they consume. XPower Powerpack can power most appliances within its continuous power rating (480 W, 4 A).
Some appliances may be difficult or impossible to operate from the XPower Powerpack. They may have high surge requirements or should not be run from the XPower Powerpack. See “High Surge Appliances” on page 15 and “Trouble Appliances” on page 16.
|
|||
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|
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|
14
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|
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|
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|
||||||||||||||||||||||||||||||||||||||
|
Operating AC Appliances
|
||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
|
Run Time on Typical AC Appliances
|
||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
|
Note: The fewer watts an AC appliance uses, the longer the XPower Powerpack will operate before recharging is required.
|
||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
|
Typical AC appliances that can be used on the XPower Powerpack are listed in Table 3-1.
|
||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
|
Table 3-1 AC Appliances and Run Times
|
||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
|
a. Represents actual power consumption as measured on sample products.
b. Operating times assume a fully charged 28 Ah battery and may vary based on model/brand used.
|
||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
|
High Surge Appliances
The wattage rating of AC appliances is the average power used by the appliance. Appliances such as televisions, computer monitors and appliances with motors consume much more power than their average rating when they are first switched on.
Although XPower Powerpack can supply momentary surge power up to 960 W, some appliances may exceed the capabilities of the XPower Powerpack and trigger the inverter’s safety overload shutdown circuit.
|
||||||||||||||||||||||||||||||||||||||
|
|
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|
15
|
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|
|
||||||||||||||||||||||||||||||||||||||
|
|
|||
|
Operating AC Appliances
|
|||
|
|
|||
|
Trouble Appliances
|
|||
|
|
|||
|
A
CAUTION The output of the inverter is non-sinusoidal. Some equipment may be damaged by the inverter’s modified sine wave output (non- sinusoidal).
Some appliances, including the types listed below, may be damaged if they are connected to the inverter:
Electronics that modulate RF (radio frequency) signals on the AC line will not work and may be damaged.
Speed controllers found in some fans, power tools, kitchen appliances, and other loads may be damaged.
Some chargers for small rechargeable batteries can be damaged. See “Precautions for Using Rechargeable Appliances” on page vi for details.
Metal halide arc (MHI) lights can be damaged.
Note: If you are unsure about powering any device with the inverter, contact the manufacturer of the device.
Operating Several Appliances at Once
You can run several AC appliances if the total rating of all the appliances (in watts) does not exceed 480 W. You can run appliances using an AC power bar.
Run time, however, will decrease accordingly with the number of appliances being operated and the total AC power being consumed.
|
|||
|
|
|||
|
16
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|
||
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|
|||
|
|
|||
|
Operating AC Appliances
|
|||
|
|
|||
|
Operating an AC Appliance
Before operating your AC appliance, ensure that the battery of the XPower Powerpack is fully charged. See “Recharging with the AC Charger” on page 13 for details.
To operate an AC appliance:
1. Turn the AC outlet ON/OFF switch to the ON position.
The switch illuminates to indicate AC power is available at the AC outlets.
2. Plug the AC appliance into one of the AC outlets and turn the appliance on. XPower Powerpack will operate most devices rated up to 480 W.
3. Recharge the XPower Powerpack as soon as possible after each use.
When using the XPower Powerpack to operate an AC appliance and the low battery warning sounds, the warning gives you time to shut your AC appliance off before loss of AC power.
If you ignore the warning, the XPower Powerpack automatically turns off a few minutes later to prevent battery damage.
In the event of an overload, low battery voltage or overheating, the XPower Powerpack automatically shuts down.
|
|||
|
|
|||
|
975-0213-01-01
|
17
|
||
|
|
|||
|
|
|||||||||||||||||||||||||||||||||
|
Operating 12 V DC Appliances
|
|||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||
|
Operating 12 V DC Appliances
The XPower Powerpack can operate 12 V DC auto, RV, marine, or other portable appliances that draw 12 A or less from a 12 V DC power outlet or from a vehicle’s lighter socket.
A
CAUTION: Equipment damage The DC power socket does not automatically switch off when the internal battery is discharged. To protect the internal battery against damage resulting from total discharge, we recommend that the AC outlet on/off switch is turned on when using the XPower Powerpack to operate a 12 V DC appliance. Having the AC outlet on/off switch turned on enables the alarm to warn you when the 12 V DC appliance has nearly depleted the internal battery.
|
|||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||
|
Note: The fewer watts a 12 V DC appliance draws, the longer the XPower Powerpack will operate before recharging is required.
Typical 12 V DC appliances that can be used on the XPower Powerpack are listed in Table 3-2.
|
|||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||
|
Table 3-2 12 V DC Appliances and Run Times
|
|||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||
|
a. Represents actual power consumption as measured on sample appliances.
b. Operating times assume a fully charged 28 Ah battery and may vary based on model or brand of appliance.
c. Represents talk time available from 10 recharge cycles.
|
|||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||
|
18
|
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|
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|
|
|||||||||||||||||||||||||||||||||
|
|
|||
|
Operating 12 V DC Appliances
|
|||
|
|
|||
|
To operate a 12 V DC appliance:
1. Open the protective cover on the left side of the XPower Powerpack.
2. Plug the 12 V DC appliance into the DC power socket on the left side of the unit, and turn the 12 V DC appliance on (if required).
If the 12 V DC appliance draws more than 12 A (or has a short-circuit defect), the internal circuit breaker of the XPower Powerpack shuts off the power to the 12 V DC appliance. If this occurs, unplug the 12 V DC appliance, and the internal circuit breaker automatically resets after a few seconds.
3. Fully recharge the XPower Powerpack as soon as possible after each use.
As the DC power socket is internally wired directly to the internal battery, extended operation of a 12 V DC appliance may result in excessive battery discharge. See Caution for “Equipment damage” on page 18.
|
|||
|
|
|||
|
975-0213-01-01
|
19
|
||
|
|
|||
|
|
|||
|
Jump-Starting a Vehicle’s Engine
|
|||
|
|
|||
|
Jump-Starting a Vehicle’s Engine
You can use the XPower Powerpack with the supplied jump-start cables to jump-start a vehicle or boat engine that has a 12 V starting battery.
A
WARNING: Fire hazard Never allow red and black clamps to touch each other or another common metal conductor. This could cause damage to the unit and/ or create a sparking/explosion hazard. Always disconnect the clamps from the unit after use and clip the plastic guard over the jump-start cable port.
|
|||
|
|
|||
|
A A
|
WARNING: Fire hazard
Jump-start cable clamps’ connection to the vehicle’s battery terminals must be positive to positive (red clamp to battery “ + ”) and negative to negative (black clamp to battery “-”). A reverse polarity connection (positive to negative) may cause damage to the unit and/or create a sparking/explosion hazard.
WARNING: Risk of explosion, fire or burns
|
||
|
The battery terminals exposed at the jump-start cable port have enough energy present to cause a spark, creating an explosion hazard, or to cause burns if a metal object contacts both terminals. Always clip the plastic guard over the port when not in use.
|
|||
|
|
|||
|
Important: Closely follow these instructions for jump-starting your vehicle because they may be different from the instructions supplied with other products or jump-start cables.
To jump-start a vehicle or boat engine:
1. Turn OFF the vehicle or boat ignition and all accessories.
2. Engage the park or emergency brake and place the transmission in park for an automatic or neutral for a manual.
3. If jump-starting a boat engine, purge the engine compartment and bilge of all fumes.
|
|||
|
|
|||
|
20 975-0213-01-01
|
|||
|
|
|||
|
|
|||
|
Jump-Starting a Vehicle’s Engine
|
|||
|
|
|||
|
4. Connect the cables to the jump-start cable port on the left side of the XPower Powerpack.
5. Position the XPower Powerpack on a flat, stable surface near the battery and away from all moving parts of the engine.
6. Connect the red positive (+) clip of the cables to the positive (+) terminal of the engine battery.
The battery’s positive terminal is usually larger in diameter than the negative terminal. In most vehicles, the battery’s positive terminal has a red wire connected to it.
7. Connect the black negative (–) clip of the cables to the engine block, cylinder head, or other stationary heavy metal part of the motor, or to the negative (–) battery terminal.
Before starting the engine, make sure the XPower Powerpack and the cables are clear of belts and fans. Do not crank the engine for more than 4 seconds.
|
|||
|
|
|||
|
A
WARNING: Fire hazard The jump-start feature is designed for short term operation only— less than 4 seconds. Operating the jump-start feature for more than 4 seconds may cause damage to the unit. Allow the XPower Powerpack to cool down for at least 3 minutes after each jump- start.
8. Remove the red positive (+) clip and then the black negative (-) clip from the vehicle’s battery terminal.
9. Remove the cables from the jump-start cable port.
|
|||
|
|
|||
|
Important: Recharge the XPower Powerpack as soon as possible after each use. See “Recharging the XPower Powerpack 600HD Battery” on page 26.
|
|||
|
|
|||
|
975-0213-01-01
|
21
|
||
|
|
|||
|
|
|||
|
Using the Radio
|
|||
|
|
|||
|
Using the Radio
For information about operating the radio, see page 7.
Power Draw
The AM/FM radio on the back panel is powered by the internal battery in the XPower Powerpack.
When turned on, the radio draws 30 mA, allowing you to use the radio for more than one month when the XPower Powerpack is fully charged.
Listening to the AM Band
Due to signal interference, you cannot listen to the AM band while using the XPower Powerpack to operate an AC appliance.
Connecting to an External Battery
You can extend battery operating times by connecting the XPower Powerpack to a larger external battery using the jump-start cables.
For example, an external 60 Ah battery gives approximately two times the operating time of the XPower Powerpack internal 28 Ah battery.
A
WARNING: Fire hazard Never allow jump-start cables’ red and black clamps to touch each other or another common metal conductor. This could cause damage to the unit and/or create a sparking/explosion hazard. Always disconnect the jump-start cables from the unit after use and clip the plastic guard over the jump-start cable port.
|
|||
|
|
|||
|
22
|
975-0213-01-01
|
||
|
|
|||
|
|
||||
|
Connecting to an External Battery
|
||||
|
|
||||
|
A
WARNING: Fire hazard Jump-start cable clamps must be connected positive to positive (red clamp to battery “ + ”) and negative to negative (black clamp to battery “ – ”). A reverse polarity connection (positive to negative) may cause damage to the unit and/or create a sparking/explosion hazard.
|
||||
|
|
||||
|
A
|
WARNING: Acid spills
Use a sealed, non-spillable battery for indoor use. Common auto and marine batteries are not suitable for indoor use unless their fumes are vented outdoors. Common auto and marine batteries contain acid, which is hazardous if spilled. Wear eye protection and protective clothing when connecting the XPower Powerpack to an external battery.
To connect the XPower Powerpack to an external battery using the jump-start cables:
1. Connect the cables to the jump-start cable port on the left side of the XPower Powerpack.
2. Connect the red positive (+) clip of the cables to the red positive (+) terminal of the external battery.
3. Connect the black negative (–) clip of the cables to the black negative (–) terminal of the external battery.
|
|||
|
|
||||
|
A
WARNING: Sparking and explosion Do not remove the cables from the jump-start cable port when the positive and negative clamps are connected to the terminals of the external battery.
|
||||
|
|
||||
|
975-0213-01-01
|
23
|
|||
|
|
||||
|
|
|||
|
Connecting to an External Battery
|
|||
|
|
|||
|
To disconnect the cables from an external battery and from the XPower Powerpack:
1. To disconnect the XPower Powerpack from the external battery when the external battery is discharged or no longer needed, remove the red positive (+) clip, and then remove the black negative (–) clip.
2. Remove the cables from the jump-start cable port.
3. Recharge the XPower Powerpack as soon as possible after use.
|
|||
|
|
|||
|
A
CAUTION Do not recharge the XPower Powerpack when an external battery is connected. The AC charger may be damaged.
|
|||
|
|
|||
|
24
|
975-0213-01-01
|
||
|
|
|||
|
|
|||
|
4
|
Maintenance
|
||
|
|
|||
|
Chapter 4 provides information on maintaining your internal battery, recharging options for the internal battery, and replacing user-replaceable parts.
Routine maintenance is required to keep your XPower Powerpack 600HD operating properly. Occasionally clean the exterior of the unit with a damp cloth to remove the accumulated dust and dirt.
|
|||
|
|
|||
|
A
WARNING: Shock hazard Disconnect all sources of AC power and DC power before performing any type of maintenance.
Battery Maintenance
All rechargeable batteries gradually discharge when left standing, and you need to recharge them periodically to maintain maximum battery capacity. The AC charger supplied with the XPower Powerpack is designed to regulate the charging process, ensuring that the battery is always fully charged but never overcharged. To ensure safe recharging and maximum battery life, recharge the XPower Powerpack only with the supplied charger or approved battery chargers.
|
|||
|
|
|||
|
25
|
|||
|
|
|||
|
|
|||
|
Recharging the XPower Powerpack 600HD Battery
|
|||
|
|
|||
|
A
|
CAUTION
Due to inherent self-discharge, lead acid batteries must be charged at least every 3 months , especially in a warm environment. Leaving a battery in a discharged state, or not recharging every 3 months, may result in permanent battery damage and poor jump-starting performance.
CAUTION
Do not attempt to recharge the XPower Powerpack battery if it is frozen. Gradually warm the frozen battery to 32 °F (0 °C) before recharging.
|
||
|
A
|
|||
|
|
|||
|
Recharging the XPower Powerpack 600HD Battery
To check the battery’s charge level, press the Display Function button.
Note: Battery Charge (%) status is only accurate when the XPower Powerpack has been disconnected from all appliances and all charging sources for 15 minutes.
You can recharge the battery using:
• the fully automatic “plug-in-and-forget” AC charger.
• the DC charging cable to recharge from your vehicle as you drive.
• a generator equipped with a regulated 12 V battery charging outlet.
• a solar panel.
|
|||
|
|
|||
|
26
|
975-0213-01-01
|
||
|
|
|||
|
|
|||
|
Recharging the XPower Powerpack 600HD Battery
|
|||
|
|
|||
|
Recharging with the AC Charger
Recharging with the AC charger is a true “plug-in-and-forget” charging method.
|
|||
|
|
|||
|
A
CAUTION Do not operate AC or DC appliances while the XPower Powerpack is being recharged with the AC charger.
The AC charger may be permanently damaged if AC appliances or 12 V DC appliances are operated while the AC charger is connected.
|
|||
|
|
|||
|
To recharge with the AC charger:
1. Disconnect any 12 V DC appliance and turn the light switch to OFF.
2. Turn the AC outlet ON/OFF switch to OFF.
3. Plug the AC charger into a standard AC wall outlet.
4. Insert the AC charger cable end into the AC charger input socket located on the left side of the XPower Powerpack.
5. While the XPower Powerpack is recharging, the green Charging Status light is flashing. If the battery is completely discharged, a typical recharge may take up to 35 hours. When fully charged, the green Charging Status light changes to steady and the XPower Powerpack is ready to use.
|
|||
|
|
|||
|
Important: The 35-hour charging time for the XPower Powerpack assumes that there is 120 V at the AC wall outlet. If the voltage is less than 120 V AC, it may take more than 35 hours to fully recharge the XPower Powerpack. If, after 35 hours of charging, the green Charging Status light is still flashing and not steady, continue to charge the unit for another 15 hours.
Once the battery is fully charged, the charging voltage and current automatically reduces to a maintenance level and the XPower Powerpack may be left permanently connected to the AC charger. If your utility power is interrupted, the charging process automatically restarts when power returns.
|
|||
|
|
|||
|
975-0213-01-01
|
27
|
||
|
|
|||
|
|
|||
|
Recharging the XPower Powerpack 600HD Battery
|
|||
|
|
|||
|
Recharging with the DC Charging Cable
Using the DC charging cable, the XPower Powerpack can be recharged while you drive your vehicle.
|
|||
|
|
|||
|
Important: Although the charge regulation circuitry in the XPower Powerpack does not operate with this charging method, most vehicle voltage regulators will ensure that the XPower Powerpack is not overcharged.
|
|||
|
|
|||
|
A
WARNING: Fire and explosion hazard Do not use this recharging method if your vehicle has abnormally high voltage electrical systems that operate above 15 V DC. This may lead to accumulations of hydrogen, causing exposure to fire and explosion hazard.
|
|||
|
|
|||
|
{y CAUTION
■^-^ Do not operate AC or DC appliances while the XPower Powerpack is being recharged with the DC charging cable from your vehicle.
|
|||
|
|
|||
|
To recharge the XPower Powerpack while you drive using the DC charging cable:
1. While the vehicle engine is running, plug one end of the DC charging cable into the DC power socket of the XPower Powerpack.
2. Plug the opposite end of the DC charging cable into the vehicle’s lighter socket or 12 V accessory outlet.
3. Once the XPower Powerpack is fully charged or if your vehicle’s engine is not running, disconnect the DC charging cable from both sockets. Most of the capacity will be restored in four hours while the vehicle engine is running.
|
|||
|
|
|||
|
28
|
975-0213-01-01
|
||
|
|
|||
|
|
|||
|
Recharging the XPower Powerpack 600HD Battery
|
|||
|
|
|||
|
Note: The green Charging Status light will not illuminate when the XPower Powerpack is recharged through the DC charging cable.
Note: Battery Charge (%) indicator is only accurate when the XPower Powerpack has been disconnected from all appliances and all charging sources for 15 minutes.
|
|||
|
|
|||
|
Important: Do not leave the XPower Powerpack permanently connected to the vehicle’s lighter socket or 12 V accessory outlet.
Recharging with a Generator’s Regulated 12 V DC Outlet
|
|||
|
|
|||
|
A
WARNING: Fire and explosion hazard The generator output must be intended for battery charging and have an output of 15 V or less. An unregulated output or one that exceeds 15 V DC can damage the battery.
This may lead to accumulations of hydrogen, causing exposure to fire and explosion hazard.
Refer to the Owner’s Guide accompanying your generator for detailed instructions on connecting the generator to a unit like the XPower Powerpack.
You can recharge the battery of the XPower Powerpack using a generator in several ways:
Using the AC charger to recharge the XPower Powerpack from a generator is possible, but would require extended generator running time.
Using a generator which has an auxiliary regulated 12 V DC output designed for charging 12 V batteries. Most generators are equipped with them. Use this power source for faster charging.
Using a generator with a regulated 12 V DC lighter socket. Follow the connection instructions in “Recharging with the DC Charging Cable” on page 28.
|
|||
|
|
|||
|
975-0213-01-01
|
29
|
||
|
|
|||
|
|
|||
|
Recharging the XPower Powerpack 600HD Battery
|
|||
|
|
|||
|
Most of the capacity will be recharged in a few hours.
Note: Battery Charge (%) indicator is only accurate when the XPower Powerpack has been disconnected from all appliances and all charging sources for 15 minutes.
Recharging From a Solar Panel
Small, unregulated 12 V solar panels rated to produce a maximum of 2.5 A (or 30 W) can be used to charge the XPower Powerpack through the AC charger input socket.
You will need to purchase a standard 5.5 mm OD × 2.5 mm ID (0.217" × 0.10") coaxial DC (barrel type centre positive) connector to mate with the AC charger input socket.
To locate this part, search on the Internet for 5.5 mm OD × 2.5 mm ID plug for AC adaptor barrel-type coaxial plug for use with Universal AC Adaptors, or contact a consumer electronics parts store with this description.
To wire the coaxial DC connector:
1. Connect the solar panel’s red positive (+) wire to the coaxial plug’s inner or centre contact.
2. Connect the solar panel’s black negative (–) wire to the plug’s outer contact. See Figure 4-1.
|
|||
|
|
|||
|
SOLAR PANEL WIRE-
|
|||
|
INNER CONTACT (+
-(-) BLACK WIRE
|
![]() (+) RED WIRE
|
||
|
|
|||
|
-OUTER CONTACT (-)
Figure 4-1 Typical DC Coaxial Connector Connection
|
|||
|
|
|||
|
30
|
975-0213-01-01
|
||
|
|
|||
|
|
|||
|
Replacing the Incandescent Light
|
|||
|
|
|||
|
Once the connector is inserted into the AC charger input socket and the solar panel is placed in the sun, the XPower Powerpack charges automatically just as with the AC charger. See “Recharging with the AC Charger” on page 27.
It takes about ten hours in direct sunlight to recharge the XPower Powerpack from a 2.5 A solar panel.
Replacing the Incandescent Light
To replace the light bulb:
1. Turn the light switch off.
2. Pop out the plastic lens cover.
3. Gently grasp the bulb and twist clockwise to unscrew the bulb.
4. Insert a replacement bulb of the same type and rating into the light reflector assembly.
5. Gently grasp the bulb and twist counter-clockwise to screw the bulb in.
6. Snap in the lens cover.
Replacing the External Fuse
The replacement fuse must be rated at 250 A, 32 V DC. See page 9 for the fuse location.
To replace the external fuse:
1. Remove the fuse cover.
2. Unscrew the two bolts on the fuse.
3. Replace the fuse. Ensure that the replacement fuse is rated at 250 A, 32 V DC and is of the same type.
4. Tighten the fuse with the two bolts.
5. Replace the fuse cover.
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Recycling
|
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Recycling
The XPower Powerpack is designed to provide years of service. However, when the internal battery reaches the end of its service life, the XPower Powerpack itself is no longer of use. The internal battery is not designed to be user replaceable.
Because the internal battery contains lead, which can be hazardous if exposed to the environment, the XPower Powerpack should be recycled or safely disposed of at your local recycling depot.
Do not dispose of the XPower Powerpack with common household waste. Please ask your local authorities about recycling services that are available in your area.
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5
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Troubleshooting
|
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Troubleshooting will help you identify the common problems than can occur with the XPower Powerpack 600HD.
Read this chapter before contacting your dealer.
If you cannot solve the problem with the XPower Powerpack, record the information asked for on “Information About Your System” on page 48 and then contact your dealer.
Common Problems
Buzz in Audio Equipment
Some inexpensive stereo systems have inadequate internal power-supply filtering and may buzz slightly when powered by the XPower Powerpack. The best solution to eliminate the buzzing is to use an audio system with a good quality filter.
Television Interference
The XPower Powerpack is shielded to minimize interference with TV signals. If TV signals are weak, you may see interference in the form of lines scrolling across the TV screen. Try one of the following suggestions to minimize or eliminate the interference:
• Use an extension cord to increase the distance between the XPower Powerpack and the TV, antenna, and cables.
• Adjust the orientation of the XPower Powerpack, television, antenna, and cables.
• Maximize TV signal strength by using a better antenna. Use a shielded antenna cable where possible.
• Try a different T V. Different models vary considerably in their susceptibility to interference.
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|
Troubleshooting Reference
Troubleshooting Reference
A
WARNING: Electric shock hazard Do not remove the cover of the XPower Powerpack or disassemble the XPower Powerpack except to replace the internal battery or 250 A fuse. The XPower Powerpack does not contain any internal user- serviceable parts and attempting to service the unit yourself could result in electrical shock or burn.
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Table 5-1 Troubleshooting reference
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Troubleshooting Reference
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Table 5-1 Troubleshooting reference
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|
Troubleshooting Reference
|
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Table 5-1 Troubleshooting reference
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Troubleshooting Reference
|
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Table 5-1 Troubleshooting reference
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38
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||||||||||||||||||||||||||||||||||||||||||||||
|
Specifications
|
||||||||||||||||||||||||||||||||||||||||||||||
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Electrical Specifications
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Electrical Specifications
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Physical Specifications
|
||||||||||||||||||||||||||||||||||||||||||||
|
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||||||||||||||||||||||||||||||||||||||||||||
|
Radio
AM Frequency
|
526–1606 KHz
|
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|
FM Frequency
|
87–105 MHz
|
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|
Physical Specifications
|
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|
Important: All specifications are subject to change without notice.
|
||||||||||||||||||||||||||||||||||||||||||||
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|
||
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Warranty and Return Information
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your XPower Powerpack 600HD. This warranty period lasts for 6 months from the date of purchase at the point of sale to you, the original end user customer. You will be required to demonstrate proof of purchase to make warranty claims. What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty. Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada.
How do you get service?
If your product requires troubleshooting or warranty service, contact your dealer.
If you are unable to contact your dealer, or the dealer is unable to provide service, contact Xantrex directly at:
Telephone: 1 360-925-5097
Fax: 1 360-925-5143
Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.
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||
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|
|||
|
Warranty and Return
|
|||
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|
|||
|
What proof of purchase is required? In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex. Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the product at point of sale to the end user, or
• The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or
• The dated invoice or purchase receipt showing the product exchanged under warranty What does this warranty not cover? This Limited Warranty does not cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems. This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically damaged or altered, either internally or externally, or damaged from improper use or use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Xantrex product specifications including high input voltage from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its authorized service centers (hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have been defaced, altered, or removed.
|
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|||
|
Warranty and Return
|
|||
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|
|||
|
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied warranties. To the extent you are entitled to implied warranties under federal law, to the extent permitted by applicable law they are limited to the duration of this Limited Warranty. Some states and provinces do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential damages, so the above limitation(s) or exclusion(s) may not apply to you. This Limited Warranty gives you specific legal rights. You may have other rights which may vary from state to state or province to province.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location. When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase
Record these details in “Information About Your System” on page 48.
|
|||
|
|
|||
|
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|
||
|
|
|||
|
|
|||
|
Warranty and Return
|
|||
|
|
|||
|
Return Procedure
1. Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging.
2. Include the following:
• The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the box.
• A return address where the unit can be shipped. Post office boxes are not acceptable.
• A contact telephone number where you can be reached during work hours.
• A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer service representative.
If you are returning a product from outside of the USA or Canada In addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization (RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility.
|
|||
|
|
|||
|
46
|
975-0213-01-01
|
||
|
|
|||
|
|
|||
|
Warranty and Return
Out of Warranty Service
If the warranty period for your XPower Powerpack 600HD has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be serviced or
replaced for a flat fee.
To return your XPower Powerpack 600HD for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in “Return Procedure” on page 46.
Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
|
|||
|
|
|||
|
975-0213-01-01
|
47
|
||
|
|
|||
|
|
||||
|
Warranty and Return
Information About Your System
As soon as you open your XPower Powerpack 600HD package, record the following information and be sure to keep your proof of purchase.
p Serial Number
|
||||
|
|
||||
|
|
852-2000
|
|
||
|
p Product Number
p Purchased From
p Purchase Date
If you need to contact Customer Service, please record the following details before calling. This information will help our representatives give you better service.
p Warning, Error or Panel
Fault Message _________________________________
p Appliances operating when
problem occurred _________________________________
p Description of problem _____________________________
|
||||
|
|
||||
|
48
|
975-0213-01-01
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|
||||